Trudy wrote: I went to a Vista forum and they said that error code means that a network adapter at the server has failed. Another person said to make sure the Windows Module Installer Service is turned on. Hope someone else has a more intelligent idea, I have a cold and cannot think good today. ----------------- Can someone please tell me what all of this means? I still cannot install the update. Inge -- -------list-services-below----------- Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig Good advice is like good paint- it only works if applied.