[ourplace] FW: [Ccb-l] FW: [leadership] Important Message About CVS In-Store Prescription Service
- From: "Sharon Conkling" <sharonconk@xxxxxxxxxxx>
- To: <ourplace@xxxxxxxxxxxxx>
- Date: Sun, 21 Feb 2016 16:47:10 -0800
Sharon and Pearl
From: Ccb-l [mailto:ccb-l-bounces@xxxxxxxxxx] On Behalf Of Jeff Thom
Sent: Sunday, February 21, 2016 4:39 PM
To: ccb-l@xxxxxxxxxx
Subject: [Ccb-l] FW: [leadership] Important Message About CVS In-Store
Prescription Service
From: Kim Charlson via leadership [mailto:leadership@xxxxxxxxxxxx] ;
Sent: Sunday, February 21, 2016 4:05 PM
To: Leadership@xxxxxxxxxxxx
Subject: [leadership] Important Message About CVS In-Store Prescription Service
Hello All,
Below is an important notice on a pilot program ACB has been working on with
CVS regarding the availability of an accessible prescription in-store pick-up
option. Please share this notice on your state information email lists to
ensure all people who may want to utilize this option learn of this pilot with
CVS.
Thanks
Kim Charlson
Announcement re CVS prescriptions
To blind and visually impaired CVS pharmacy customers: As you may know, both
cvs.com
<http://cp.mcafee.com/d/FZsS76Qm7TbCzB5dN4TsSzt5ddxxNwsrhKyCCMMed7b9J6Waqr33z3NJ6WapEVsooKCraOlWNfoDQH05bv4Ha5e00CRLylB2D00joVOXeSsvW_fLcc3CeLsKCOMzNEVspKOVR4kRHFGTsvVkffGhBrwqrhdICXCXCM0tzdendDKwEZQ_OeDYKrhopjjdzvQFF7Ph1F2HsPh091Aod44WCy1qJ9Cy2I3h1cDVEw418pd41YGjErojdBIcpwWxA>
and Caremark have been offering ScripTalk talking labels to mail order
customers. We know that not everyone can receive mail order in particular
living situations, and we know that mail order is not effective for last minute
prescriptions or for medications that cannot be sent via the mail. We are
talking with CVS about solutions that can be offered in all stores. CVS
continues to be a great partner with ACB on these issues in Structured
Negotiation.
As a result of CVS Health’ ongoing commitment to its blind pharmacy customers,
CVS is now able to ship prescription medications with the ScripTalk talking
label to a customer’s local store for pick up at the store. (This is an
alternative for those who cannot receive prescriptions in the mail at home from
cvs.com.)
Right now, because of federal regulations governing the cvs.com pharmacy, this
service is not available for medications that are controlled substances. We
continue to work with CVS to make sure customers are able to receive controlled
substance medications with talking labels from cvs.com and in the stores.
Although they are not available from cvs.com, controlled substance medications
are available with the ScripTalk talking, braille and large print labels from
Caremark.
If you would like to receive your prescription medications or refills with the
ScripTalk label through cvs.com for pick up at your local CVS store with a 2-3
day pickup window, the number to call is: 888-861-4363. If you have any
problems or concerns, or want to share positive experiences, the CVS customer
service number to call is: 1- 800-SHOP-CVS (1-800-746-7287).
Lainey Feingold and Linda Dardarian are working with CVS on these issues with
ACB. Lainey and Linda are interested in hearing from customers who call
888-861-4363 to set up delivery to their local CVS store. Please contact
Lainey and Linda by email if possible to LF@xxxxxxxxxxx <mailto:LF@xxxxxxxxxxx>
. If email is not available, please leave a message on 510.548.5062.
Lainey and Linda are also working with ACB and CVS on the accessibility of the
kiosks in the Minute Clinics that are inside some CVS stores. Please contact
them at the email and phone above if you have experience with the clinics and
the registration kiosks inside the clinics.
Thank you for helping ACB advocate for accessible prescription information
Kim Charlson, President
American Council of the Blind
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