Re: issues explaining performance issues to clients

The table is only 2GB?
Cache the table in RAM - no more PIOs.
Also drop the indexes and do full tablescans every time - that will save
time on inserts and also make every query require about the same amount of
If it's still too slow, get a faster CPU and/or CPU to RAM backplane (front
side bus).

On Wed, Jul 22, 2009 at 11:42 AM, Dba DBA <oracledbaquestions@xxxxxxxxx>wrote:

> How do you handle this? This is a large government project environment.
> Users can basically do whatever they want here. They have the ability to
> make any query they want. We have one table that is about 2 GBs that has 30
> indexes on it to support this.
> Well the users created yet another combination of where clauses that we do
> not currently have an index to support(this happens alot). It does 200,000
> LIOs and 200,000 PIOs. In our test environment where there is little
> activity this returns in 6 seconds. Through a 10046 trace my physical waits
> are negligible (the data is probably cached in the SAN, since the LIOs and
> PIOs are the same) and the waits on db_file_scattered_reads total to less
> than 1 second.
> In production. The exact same query, same plan and basically the same LIOs
> and PIOs takes about a minute. Of that 55 seconds of it is physical reads.
> We have twice as many db_file_scattered_read waits and the wait time is
> about 55 seconds. This does not surprise me since due to alot of bad queries
> like this overall workload is higher and this leads to more waits and slower
> response time. This is fairly generic.
> A few questions.
> 1. Some people here see this as a "problem" that requires root cause
> analysis to fix. They want to make production "fast". From a DBA perspective
> the root cause is "fix the queries and use an existing index. Stop letting
> the users do whatever they want". Or the more expensive route, we need to
> consider another reporting system, etc... and a major architecture
> change(they won't like the second one at all).
> 2. They want me to engage other people to find the root cause. The SAN is
> run by a totally different team that works with many teams. Does anyone know
> what tools they should be using to look into this and what I should say to
> them exactly, to get more detailed metrics beyond oracle's perspective.
> I do not know how the underlying subsystem is set up. For all I know we
> could have other applications in the same RAID groups, etc...
> I have tried to work with SAN guys before. Unless you get a consultant from
> EMC or HP or something like that, I find that they just click buttons. I do
> not know if that is the case here. So how would you engage the SAN
> engineers?

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