I relay from my colleague, Made
Thanks, all. As Ian mentioned, it is a third party application that really
needs win32_12.2.0.1 version of the client to be installed.
I have tried to run the setup.exe on 3 different machines with Window 10
Enterprise and the same thing happens. It crashes as soon as the setup.exe is
run.
Madhu
Ian A. MacGregor
SLAC National Accelerator Laboratory
Computing Division
To offer the best IT service at the lab and be the IT provider of choice.
________________________________
From: Mark J. Bobak <mark@xxxxxxxxx>
Sent: Wednesday, July 22, 2020 10:30 AM
To: MacGregor, Ian A. <ian@xxxxxxxxxxxxxxxxx>
Cc: oracle-l@xxxxxxxxxxxxx <oracle-l@xxxxxxxxxxxxx>; Swaminathan, Madhu
<mswami@xxxxxxxxxxxxxxxxx>
Subject: Re: Windows Client Install Crashes
Hi Ian,
The only thing I can think of off the top of my head, is did you check that
Windows is fully up to date? Always go to 'Settings->Updates & Security->Check
for Updates' to ensure that Windwos 10 is fully up to date before attempting
any type of software install.
As to MOS,if you go to "Service Requests->Create Technical SR'" then enter your
problem description, then below that, for "Product" enter "Oracle Database
Enterprise Editition" or "Oracle Database Standard Edition", and the
appropriate version number. Then, the Platform, and, finally ,in the "Problem
type", do "Database Install, Upgrade,& Downgrade, Patching (Single Instance
only)" and under that, "Binaries Installation (Server/Client) including
cloning".
Hope that helps,
-Mark
On Wed, Jul 22, 2020 at 1:16 PM MacGregor, Ian A.
<dmarc-noreply@xxxxxxxxxxxxx<mailto:dmarc-noreply@xxxxxxxxxxxxx>> wrote:
A colleague is trying to install. the Win32 12201 client on a Windows 10 box.
The install is crashing immediately. The only thing we can find in regard to
this problem is to make sure the install is done as an administrator. This is
how the install is being done. My colleague has been successful installing on
prior Windows versions.
The crash happens before any files are written. This particular client is
necessary to support a third party application per the vendor.
I also couldn't figure out how to open an SR on a client. Nothing Ityped into
the product filtering box worked.
Has anyone been able to install this particular client on Windows 10. How did
you get around the error
Ian MacGregor
SLAC NATIONAL ACCELERATOR LABORATORY