We encountered the same issue, when trying to provision the gateway to
enable Oracle Platinum Support for an Exadata environment. No workaround
that I'm aware of... we ended up opting for the physical hardware version
from Oracle.
As far as I could see, there's no technical requirement for this
limitation... it's simply Oracle being Oracle.
On Fri, Feb 12, 2016 at 1:05 PM, Upendra nerilla <nupendra@xxxxxxxxxxx>
wrote:
Hello everyone -
We are trying to configure Oracle Advanced support gateway for platinum
services for ZDLRA.
We provisioned a VMWare VM and during the install we found that support
gateway works only on Oracle VM or on a physical server. Our capacity is
small to justify a dedicated server for gateway. Does anyone know if there
is a workaround to use it with vmware?
I am also trying to understand if there is a technical reason to
restricting it to OVM or a physical server?
Thanks much
-Upendra
