Re: Obtuse errors at MOS
- From: Stephen Andert <andert@xxxxxxxxx>
- To: Oracle L <oracle-l@xxxxxxxxxxxxx>
- Date: Mon, 1 Nov 2010 08:55:38 -0700
I have been trying to open an SR since Fri but it won't let me choose a
category, but won't even let me save as a draft until do. The category
drop-down doesn't drop. The Flash interface is NOT an upgrade AFAICT. Argh.
Waiting for a call back from support now.
*Stephen Andert*
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On Fri, Oct 29, 2010 at 6:27 PM, Jared Still <jkstill@xxxxxxxxx> wrote:
>
> On Fri, Oct 29, 2010 at 11:50 AM, Yong Huang <yong321@xxxxxxxxx> wrote:
>
>> > because the HTML interface was unable to create an SR
>> > a few months ago.
>> > Dunno if they have fixed that.
>>
>> You can create an SR on supporthtml.oracle.com. The problem is its short
>> timeout, maybe 1 or 2 hours. So if it takes you too long to prepare the
>> SR, you may lose what you typed. The Flash interface has a much longer
>> timeout.
>>
>>
> Yong, the issue I was referring to was not due to a timeout.
> It was simply not possible to create an SR in the HTML MOS site.
> It appears they have fixed that.
> I did open an SR on it. :)
>
> Jared Still
> Certifiable Oracle DBA and Part Time Perl Evangelist
> Oracle Blog: http://jkstill.blogspot.com
> Home Page: http://jaredstill.com
>
>
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