... when they don't stop calling you. (gotta stop answering the phone) ... and when "no", and "we cannot afford it even with steep discounts" are not acceptable responses. Oracle: "Can you schedule 30 minutes for me this afternoon to discuss this" Me: "Let me check on the pricing for that. There's no point in discussing it if over a certain threshold, even with steep discounts" Oracle: "Can you schedule 20 minutes for me this afternoon to discuss this" Me: "Let me check on the pricing for that. There's no point in discussing it if over a certain threshold, even with steep discounts" Oracle: "Can you schedule 10 minutes for me this afternoon to discuss this" Me: "Please send me the papers you mentioned and I will let you know if we can even discuss this after I check the pricing." Jared Still Certifiable Oracle DBA and Part Time Perl Evangelist Oracle Blog: http://jkstill.blogspot.com Home Page: http://jaredstill.com