Hi, > In the short time since I posted this question we've > narrowed down the > culprit responsible for the messed up data to > virus-scanning software > the client was using to insert incidents into the > database. We're not > sure why or how it was doing this but the software > is no longer being > used. So, at least the source of the problem is > taken care of. Great. Yeah. I was wondering if it was being caused by a client application or configuration issue, but posted anyway. Application issues can get complicated. If you need to map out your configuration remember that Java has its own charactersets. For example, if you have a Forms application that runs fine (*fine* means characterset working), but you run Forms in the middle tier with "Oracle's Java/Forms server" (sorry, can't remember the name of the official forms server), then you need to include the correct java charset libraries in the middle tier, too. Other applications might have similar complications. Good luck. Regards, Mike Thomas __________________________________ Do you Yahoo!? Friends. Fun. Try the all-new Yahoo! Messenger. http://messenger.yahoo.com/ ---------------------------------------------------------------- Please see the official ORACLE-L FAQ: http://www.orafaq.com ---------------------------------------------------------------- To unsubscribe send email to: oracle-l-request@xxxxxxxxxxxxx put 'unsubscribe' in the subject line. -- Archives are at //www.freelists.org/archives/oracle-l/ FAQ is at //www.freelists.org/help/fom-serve/cache/1.html -----------------------------------------------------------------