I see you've had some excellent advice so far. I'd only add that Oracle will look for the wallet in a location specified in sqlnet.ora (ENCRYPTION_WALLET_LOCATION). If this isn't set then Oracle won't be able to find the files you've restored. On Wed, Jan 21, 2015 at 4:24 AM, Sandra Becker <sbecker6925@xxxxxxxxx> wrote: > We are going to swing the storage back to the old server in the morning > and see if everything opens again. The cwallet.sso as a local-only file > makes sense based on what we see and the fact no one changed the password, > that we are aware of anyway. We acutally have the pasword in Password > Safe, but it doesn't work on the new server. We also are attempting to > contact the guy who set this up a few years ago. Even though he left the > company almost 2 years ago, he's been helpful with other issues. Keeping > our fingers crossed. > > Thanks for the replies. > > Sandy > > On Tue, Jan 20, 2015 at 8:53 PM, De DBA <dedba@xxxxxxxxxx> wrote: > >> Oracle could well be correct... If you've still got the original >> ewallet.p12 AND cwallet.sso in the same place as on the old server, and >> your sqlnet.ora file still identifies the wallet directory correctly, then >> I'd be inclined to think that the cwallet.sso (Single-SignOn file) was >> created as a local-only file. This means that it cannot be moved to another >> server and used there to open the wallet. In that case, you'll have to >> recreate it, or return the array to the old server. >> >> Unless of course your boss/the CSO/the coffee lady/etc... has the >> password stored in some old envelope at the bottom of the safe, perhaps? >> Or did the old guys use a generic password for almost anything? You can >> test on a copy of the ewallet.p12 file with mkstore indefinitely, there is >> no lockout after so many attempts.. >> >> Cheers, >> Tony >> >> >> On 21/01/15 12:46, Sandra Becker wrote: >> >>> Oracle 11.2 EE >>> >>> We moved a database to a new server this morning. Unmounted the disk >>> array from the old and mounted it on the new. Now we can't open the >>> wallet. The people who might have know the wallet password were laid off a >>> year ago. Oracle support says we're screwed. Isn't there some kind of >>> back door? >>> >>> We need this database open tomorrow morning for the customers. Any help >>> is appreciated. >>> >>> -- >>> Sandy >>> GHX >>> >> >> > > > -- > Sandy > GHX > -- Niall Litchfield Oracle DBA http://www.orawin.info