RE: Custom Report in Grid Control has Issue with MS Outlook

  • From: "Goulet, Richard" <Richard.Goulet@xxxxxxxxxxx>
  • To: <david.barbour1@xxxxxxxxx>, "Niall Litchfield" <niall.litchfield@xxxxxxxxx>
  • Date: Thu, 4 Dec 2008 14:44:03 -0500

Try under Tools.>Options->Mail Format.
 

Dick Goulet 
Senior Oracle DBA 
PAREXEL International 
978.313.3426 
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________________________________

From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of David Barbour
Sent: Thursday, December 04, 2008 1:49 PM
To: Niall Litchfield
Cc: oracle-l@xxxxxxxxxxxxx
Subject: Re: Custom Report in Grid Control has Issue with MS Outlook


And guess what - I've got Outlook 2007.  which has the Word editor
embedded and you can't turn it off.  It appears the only way to view
this report properly is to display in a browser.  




On Thu, Dec 4, 2008 at 1:41 PM, David Barbour <david.barbour1@xxxxxxxxx>
wrote:


        Why yes it is.  The way the output of the email is behaving
right now reminds me of the iPhone commercial where the owner is shaking
the thing trying to decide where to eat.  Let me see what happens if I
change the editor.  That will take me a while.  
        

        On Thu, Dec 4, 2008 at 1:37 PM, Niall Litchfield
<niall.litchfield@xxxxxxxxx> wrote:
        

                Is word set as the email editor? I ask because I've
known word behave like that with installation reports (think series of
screenshots). 
                

                On Thu, Dec 4, 2008 at 5:27 PM, David Barbour
<david.barbour1@xxxxxxxxx> wrote:
                

                        This is probably a flippin' Windows question,
but it's got me stumped at the moment.  My manager had been having a
recently departed member of our team log CPU utilization details daily
into a spreadsheet.  There are five servers involved, a database server
and 4 application servers.  Rather than having the task rotate through
the remaining members of our much shrunken staff (including me), I
'mentioned' that I could email him a CPU report from Grid Control. 
                        
                        So far, so good.
                        
                        So I create the report.  It shows our Central
Instance/Database Server (this is SAP) and the 4 Application Servers.
Preview gives me 5 pretty little graphs, properly labeled and
everything.  
                        
                        So far, so good.
                        
                        I email the report and when I get it in Outlook,
the graphs and headers change as I scroll!  So I end up looking at the
Central Instance graph twice and Apps Server 2 three times, which
changes as I scroll up and down the email to the Central Instance once,
Apps Server 1 once, and Apps Server 3 a couple of times. Actually as I
scroll up and down, it's a toss-up as to what will show up on the
screen. 
                        
                        Not really sure it matters since I really doubt
it'll ever be looked at anyway (unless there's a problem), but just in
case, and because I actually care about my work ...................
                        
                        If I email it it gmail, it works like a champ.  
                        
                        Looked in Metalink (My Oracle Support) and
despite a number of creative seraches (I do like the new search
functionality - it's a lot better), can't find any references.
                        
                        Okay, it's probably me.  I've also messed around
with my Outlook Settings which merely served to temporarily disable and
crash that whole application.  
                        
                        Anybody had a similar experience with emailed
Grid Control reports?  
                        




                -- 
                Niall Litchfield
                Oracle DBA
                http://www.orawin.info
                



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