Try under Tools.>Options->Mail Format. Dick Goulet Senior Oracle DBA PAREXEL International 978.313.3426 information transmitted in this communication is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please destroy any copies, contact the sender and delete the material from any computer. ________________________________ From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of David Barbour Sent: Thursday, December 04, 2008 1:49 PM To: Niall Litchfield Cc: oracle-l@xxxxxxxxxxxxx Subject: Re: Custom Report in Grid Control has Issue with MS Outlook And guess what - I've got Outlook 2007. which has the Word editor embedded and you can't turn it off. It appears the only way to view this report properly is to display in a browser. On Thu, Dec 4, 2008 at 1:41 PM, David Barbour <david.barbour1@xxxxxxxxx> wrote: Why yes it is. The way the output of the email is behaving right now reminds me of the iPhone commercial where the owner is shaking the thing trying to decide where to eat. Let me see what happens if I change the editor. That will take me a while. On Thu, Dec 4, 2008 at 1:37 PM, Niall Litchfield <niall.litchfield@xxxxxxxxx> wrote: Is word set as the email editor? I ask because I've known word behave like that with installation reports (think series of screenshots). On Thu, Dec 4, 2008 at 5:27 PM, David Barbour <david.barbour1@xxxxxxxxx> wrote: This is probably a flippin' Windows question, but it's got me stumped at the moment. My manager had been having a recently departed member of our team log CPU utilization details daily into a spreadsheet. There are five servers involved, a database server and 4 application servers. Rather than having the task rotate through the remaining members of our much shrunken staff (including me), I 'mentioned' that I could email him a CPU report from Grid Control. So far, so good. So I create the report. It shows our Central Instance/Database Server (this is SAP) and the 4 Application Servers. Preview gives me 5 pretty little graphs, properly labeled and everything. So far, so good. I email the report and when I get it in Outlook, the graphs and headers change as I scroll! So I end up looking at the Central Instance graph twice and Apps Server 2 three times, which changes as I scroll up and down the email to the Central Instance once, Apps Server 1 once, and Apps Server 3 a couple of times. Actually as I scroll up and down, it's a toss-up as to what will show up on the screen. Not really sure it matters since I really doubt it'll ever be looked at anyway (unless there's a problem), but just in case, and because I actually care about my work ................... If I email it it gmail, it works like a champ. Looked in Metalink (My Oracle Support) and despite a number of creative seraches (I do like the new search functionality - it's a lot better), can't find any references. Okay, it's probably me. I've also messed around with my Outlook Settings which merely served to temporarily disable and crash that whole application. Anybody had a similar experience with emailed Grid Control reports? -- Niall Litchfield Oracle DBA http://www.orawin.info