Denice- Your problem may be the cable causing the noise in your images. The cable use to be called the lemo firewire cable. We replaced ours and the problem went away. There are two kinds of mega plus backs that they used. One cable has a right ended firewire end to attach to the mega plus and the older one had a push bayonet attachment. Peter _________________________ Peter Hay,BA,CRA,FOPS Retina Vitreous Surgeons of CNY 3107 East Genesee Street Syracuse, NY, 13224 peterhay@xxxxxxx On May 8, 2013, at 2:15 PM, CPMC Ophthalmic Diagnostic Center wrote: > About a month ago Merge contacted me about artifacts going from Megaplus > camera to fundus camera. > > A temporary cable was to have been sent. > > Yack! Can’t find that eMail, can you contact me? > > Denice > > Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS > Ophthalmic Diagnostic Center > CPMC Department of Ophthalmology > 2100 Webster Street Suite 212 > San Francisco CA 94115 > (415) 600-3937 FAX (415) 600-6563 >