With more than 10,000 users on six continents, ifa is the world's leading ophthalmic EMR software company. We are in the process of adding qualified personnel in the United States: ifa Ophthalmic EMR/PM Support and Training Position Location: Fort Lauderdale, FL Employment Type: Full time permanent Job Description: Training and Support of Electronic Medical Record / Electronic Practice Management System Duties: . Technical support of ophthalmic EMR . User training: physicians and staff . Software installation and upgrades . Implementation team member . Project management team member . Read and interpret documents, such as operating instructions and procedure manuals . Create documentation for customers and support team . Work in cooperation with customer IT staff to provide support and problem resolution Requirements: . Bachelor's Degree . Ophthalmic clinical experience preferred . IT support experience preferred . Valid driver's license . IT and/or ophthalmic certifications a plus . Possible travel Knowledge, Skills and Abilities: . Ability to work with physcians and staff in a training and support environment . Excellent interpersonal communication skills-verbal and written . Strong analytical and logical skills . Data analysis and reporting skills . Demonstrated proficiency in support of computer systems and software . Ability to manage and prioritize multiple tasks . Familiarity with ophthalmic clinical environment and workflow Top reasons to work for ifa: . Commitment to technological advancement . Extensive professional training and development programs . A learning-oriented company that provides quality education and training . EHR Certified . Exceptional benefits . Sensitive, respectful, diverse work environment . Professional and supportive team To apply, please Email CV and Cover letter to: brenda.mcgregor@xxxxxxxxxxx