[oagitm] Re: Help Desk Software
- From: "Mark Decker" <DeckerML@xxxxxxxxxxxxxxxxx>
- To: "OAGITM Listserv (oagitm@xxxxxxxxxxxxx)" <oagitm@xxxxxxxxxxxxx>, <JCLINE@xxxxxxxx>
- Date: Wed, 02 Jun 2010 10:16:06 -0700
We're using EnterpriseWizard. It's not exactly simple, but it is very
customizable and is cheap relative to Remedy
(http://www.enterprisewizard.com/software-pricing.htm). You might also look at
RT (Request Tracker) which is a popular OSS ticketing system.
Best regards,
Mark L. Decker
Director / CIO
Information Technology Services
Jackson County, Oregon
(541) 774-6023
>>> CLINE Jody N <JCLINE@xxxxxxxx> 06/01/2010 2:22 PM >>>
For smaller organizations - (200 users or so)
Are you aware of any relatively inexpensive, simple, easy to navigate Help Desk
Software? What is your organization using?
Thanks,
Jody
Jody Cline | IS Manager | Lane Council of Governments |
859 Willamette Street, Suite 500, Eugene, OR 97401-2910 |
Office: 541.682.2389 | Cell: 541.517.7554 | Fax 541.682.4099 | JCline@xxxxxxxx
| www.lcog.org |
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