We archive everything, no user initiation required. I don't believe it is realistic to rely on users to categorize and organize their mail to comply with the various retention schedules. Even if they could comply consistently, they would spend a lot of valuable staff time doing so, and storage media is cheaper than staff time. We keep everything indefinitely (to be sure we meet the longest of the required retention periods) so we don't have to worry about categorization. Best regards, Mark L. Decker Director / CIO Information Technology Services Jackson County, Oregon (541) 774-6023 >>> "Craig Cole" <ccole@xxxxxxxxxxxxxxx> 12/24/2009 12:09 PM >>> Sorry Don we don't at the City of Salem, but I would like to ask a follow-on question. For those of you who are doing e-mail archiving, are you archiving every email or did you train your users to archive e-mail based on content? Behind the scene archiving or user initiated archiving. From: "Altermatt Don" <don.altermatt@xxxxxxxxxxx> To:<oagitm@xxxxxxxxxxxxx> Date: 12/11/2009 3:51 PM Subject: [oagitm] Email Archiving We have an MS Exchange 2003 Server/MS Outlook 2007. I am looking into some email archiving solutions (MX Logic and ARCmail). Does anyone have experience with these two programs? What other email archive solutions are you currently using/would you recommend? Thank you for your time Don Altermatt Information Systems Manager Technology and Operations Bureau Department of Public Safety Standards & Training 4190 Aumsville Hwy S.E. Salem, OR 97317-8981 (503) 378-2316