Dear Ian, I am using N 14 and windows 7 with outlook 1010. I still find it difficult to find what I require in an opened folder. I wonder if it would be possible for you or someone on the list to guide me through the procedure to achieve this? Either by e-mail or by phone if you ring me and I will immediately return your number. Regards Keith Hester 0118 942449 8 -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Ian Dawson Sent: 07 July 2014 17:41 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: NTNM Electronic newspapers and magazines - survey and update 18 June 2014 Hi Keith, If there is only one item in the zip folder, you may need to select the item by pressing the space bar before pressing the enter key. If there is more than one item in the zip folder then use the up and down arrows to select the item you want then press enter. I use Outlook 2003 for my emails. With this program, I can select the email with the attachment using the up and down arrows (I don't enter the email) and then press the right-hand application key, i.e. the key immediately to the left of the right-hand control key. This presents me with a drop down list. Arrowing down this list then gives me an option to "View Attachments" which means I don't have to save a copy of the zip folders anywhere before viewing the attachments. Hope this helps. Kind regards, Ian. -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Dan Roche Sent: 07 July 2014 16:53 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: NTNM Electronic newspapers and magazines - survey and update 18 June 2014 Hi Keith, Are you using window's7? That's the version of window's that I use. Window's7Pro. Do you see paper in folder Mydocuments? If its there, try pressing enter on it, then paper should open with a list of files. Press enter on file you want, you may have to wait a few sec's then content of file should appear. Try again and let me know. Not sure what else you can try! Think Hue on list also use's Supernova 14.01 with window's7 and think his works along the lines that i've outlined. Dan -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Keith Hester Sent: 07 July 2014 15:22 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: NTNM Electronic newspapers and magazines - survey and update 18 June 2014 Dear Dan, When I do this but only in its unzipped condition. It is certainly a problem and no one appears to have the answer. If yours works I must be doing something incorrectly. RNIB do not have the answer. Regards Keith -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Dan Roche Sent: 29 June 2014 12:17 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: NTNM Electronic newspapers and magazines - survey and update 18 June 2014 Hi Keith, When its the folder Mydocuments, press enter on it and publication should open with a list of files. just press on each file and it should open with the content showing. Hope this works for you. This is how I open paper's & magazines and it works for me. Dan -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Keith Hester Sent: 29 June 2014 12:11 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: NTNM Electronic newspapers and magazines - survey and update 18 June 2014 rnibsolutions@xxxxxxxxxxx -----Original Message--- Dear Sender, I have not yet received my copy of the survey. I notice from this e-mail how to save a attachment using dolphin 14.1. I save this in My Documents. This is fine but what do I do to open in so that I am able to read it? Can someone help please? Regards Keith Hester From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Derek Hornby Sent: 28 June 2014 20:37 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: NTNM Electronic newspapers and magazines - survey and update 18 June 2014 Talking about JOnan only just discovered she has left RNIB Derek -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Long, Alison Sent: Thursday, June 19, 2014 3:44 PM To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] NTNM Electronic newspapers and magazines - survey and update 18 June 2014 As promised, survey and newsletter that Joan circulated yesterday. Regards Alison -----Original Message----- From: Longstaff, Joan On Behalf Of Mailbox, RNIB Solutions Sent: 18 June 2014 15:09 Subject: NTNM Electronic newspapers and magazines - survey and update 18 June 2014 Hello and welcome to your latest update regarding electronic newspapers and magazines. We are launching the previously mentioned customer survey among you today. We have attached the questionnaire to this communication and are hoping as many of you as possible will complete and return it by 30 June 2014. Please do provide us with your feedback which will help to shape the service for the future. Those of you who receive their newspapers by email should be noticing that the nationals are now being issued earlier than we were initially able to do. Unfortunately, in the last few days, we have become aware of a problem for some BTInternet users, where their service from BT has been disrupted. This has resulted in either delays in receiving content from us, or not receiving it at all. Please contact your BTInternet service provider to ask for advice on when this issue will be resolved in your area. If you would like to make any changes to the titles you receive by email, or for general enquiries, please contact NTNM Communications Team on 01733 375285 or email RNIBSolutions@xxxxxxxxxxx. If you have any difficulties saving or accessing the files that you receive by email, please contact our Technology Information Service on 020 7391 2280 or email ict@xxxxxxxxxxx. Please note that if the phonelines are busy, you will hear an answerphone message. Leave your contact details together with your query and you will be called back. And finally, here's two further hints and tips, one from the forum for NTNM Subscribers and the other from our Technology Information Service. Thank you to those sharing your knowledge and experience and we hope you won't mind us sharing some of these with everyone. Some people have found Voice Dream Reader, which is an app for IOS devices, useful for reading on an iPhone. It reads a number of formats including ePUB2, TEXT, HTML, DAISY etc. You can purchase voices within the app or you can use the IOS voices. To read content you need to import it into Voice Dream. You can save books, documents etc. to systems like Dropbox and Google Drive and then import them into Dream Reader. Once imported into Dream Reader you can move around the document. The app will remember your last position if you stop and read another title. Accessing email attachments using Dolphin Supernova 14.01 (voice) on a PC using Windows 7: When in your email, press AltF and arrow down to the item saying "save as attachments". You will then be asked if you want to save all attachments. Tab down to save. Press shift tab to check which folder is highlighted (which indicates which folder the file(s) will be saved to) - press enter if that is where you want to save the attachments to. If you are presented with a list of folders, arrow down to the folder you want to save the files in and press enter on it and it should save in there. Go to that folder, press enter on the file and it should open with the list of supplements in file. If you have any further hints and tips to share, please let us know. Thank you again for your continued support. Please continue to send your valuable feedback to RNIBSolutions@xxxxxxxxxxx. Yours sincerely Clive Gardiner Head of Digital, Multimedia and Reading Services RNIB -- There has been a dramatic drop in the number of blind and partially sighted people who receive care and support. Help us tell the Government why people should not be left to face sight loss on their own. http://rnib.in/1i3lGaW -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. 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