<http://mail.nsao.com/newsletter.htm> January, 2004 : Issue #8 In this issue: NSAO is Partnered with Vonage NSAO Services Time Saving Tips Did You Know? This month's giveaway! ________________________________ NSAO is Partnered with Vonage Who is Vonage? Vonage is a local and long distance telephone provider that is a little different than AT&T and other traditional phone service providers. The main thing that makes Vonage different is how calls are placed and routed by Vonage. Vonage uses VOIP, Voice Over Internet Protocol, to route your calls over the internet instead of using standard phone lines. Due to the benefits of routing calls this way Vonage is able to offer very attractive rates. They offer various plans for residential and business users which include many options like voicemail and caller ID for free that many traditional providers charge extra for. You may be wondering, what is the catch. Will I loose sound quality or will I have to buy new phones? The answer to both of these questions is no. You can continue to use your existing phones and sound quality is as good or better than over standard phone lines. Why do we feel comfortable standing behind this service, because NSAO has been using the service for the last 8 months. Ok so there is a catch, you do need a broadband internet connection like cable or DSL to use the service and it is advisable to keep one standard telephone line in case of a power or internet connection outage. Regardless the service can offer great savings over your current telephone rates. The service is especially attractive for those who place a large number of calls each month or those who have a home based business. You can learn more by following this link www.Vonage.com <http://www.vonage.com/?refer_id=adamc> If you have more questions or are interested in using the service please contact us. ________________________________ NSAO Services Windows 98 was a drastic improvement over it's predecessor, Windows 95, it proved to be more stable and in some ways easier to use. But today 98 is nearing the end of its life cycle and is already only partially supported by Microsoft. In addition over time less and less new software and hardware will support 98. These factors considered upgrading to Windows XP is recommended for pc's currently running 98. Upgrading to XP has many advantages and in most cases few if any drawbacks other than the expense of the upgrade. XP is even more stable than 98, has useful new features and makes adding new hardware much easier. XP works especially well with new USB hardware like digital cameras and most newer printers, while 98 has limited support for these devices making installation more difficult and often requiring the pc to be rebooted when the device is disconnected and then later reconnected. If your machine performs well and you don't plan to install new software or hardware then staying with 98 may suit your needs. However, if your pc does not currently perform well and/or you do need to install new software or hardware upgrading to XP is the way to go. Let us make a recommendation that best fits your needs and budget. Contact us today to help you evaluate your pc's and determine the best solution for you. ________________________________ Time Saving Tips These days everyone is busy so here are some shortcuts and alternate ways of doing things that could help you save time. First here are some different options for selecting multiple items. If you want to select a whole range insert your cursor at the beginning of the range then place your mouse pointer at the end of the range and finally hold SHIFT and click the left mouse button. When you need to select multiple items in a list that are separated by items you do not want to select press and hold the CTRL key while clicking on each item you want to select. To select all text in a document or all files etc. in a window press CTRL + A. Here is an alternate way to switch between programs you have running, press and hold the ALT key then press and release the TAB key while still holding the ALT key. This will bring up a dialog box showing all of the programs you currently have running. Once the dialog box is open you can press TAB to cycle through the running programs. Once you have selected the program you want to switch to release the TAB button. This is especially helpful if you are working between two programs because if you press ALT + TAB once you are switched to program you had active last and then you can switch back quickly the same way. Finally if you are not using your right mouse button you are probably wasting time. Clicking the right mouse button will display a list of commands that you can select from. The best part is the list of commands changes depending on where you click and/or what you have selected. This way instead of searching through drop down menus for a command you are not familiar with you can often find the command with one click. Looking for more time saving tips, then you should consider talking to us about training and the quick reference guides we have available that can help make you a more proficient PC user and more efficient. ________________________________ Did You Know? Spam is becoming a larger and larger problem so big our federal government has taken action by enacting the "CAN SPAM Act of 2003." This legislation was singed into law by the president December 16, 2003 and took effect January 1, 2004. This legislation is aimed at giving the FTC the power to regulate email used for marketing, in order to reduce spam. The legislation includes provisions to later establish a "Do Not Email Registry" similar to the current "Do Not Call Registry," provisions for rewarding those giving information that leads to the prosecution of violators under this act and the FTC will develop warning labels that must be included in messages with sexual content and warning labels to be included with all advertising emails sent to users that have not expressly given their consent to receiving such emails. It is difficult to predict how effective this new legislation will be, but it is unlikely that it will mean the end of SPAM in the near future so here are some tips that can help limit the amount of SPAM you receive. When registering to a web sight do not give your email address unless necessary, if you are required to give your email address consider setting up a free email account for example a Hotmail account for such situations. If you are required to give your email address and you feel it is necessary to supply your primary address watch for check boxes that can be unchecked to prevent the company from giving or selling your information to other companies for marketing purposes or that company from using your information to send you marketing material. If you happen to be setting up a new address making the address more complex by using numbers or by other means can help prevent spam. If you post messages on internet forums it is best to use the free account you setup, because these forums are often targeted by spammers as a source of email addresses. These tips will not guarantee that you will not get spam, but will help to reduce the spam you receive. If you have further questions about spam and spam prevention please contact us. ________________________________ This month's giveaway! A palm Zire PDA ( $100 VALUE) can be yours if you are the winner of this month's giveaway. What is included in the giveaway package: Zire Handheld w/ Rechargeable Battery, Charging Cable, USB HotSync(r) Cable, Getting Started Manual, CD-ROM with Palm Desktop Software, Stylus, & a Protective Flip Cover. To win be the first to send an email to us with the correct answer to the following question. What does "WEP" stand for? Email your answer to info@xxxxxxxx with a subject of "Newsletter Question." ________________________________ How to Contact Us Website: www.NSAO.com Directions to our business are included on the website Disclaimer: The tips and other information given in this newsletter are researched and are believed to be accurate at the time of publication, but we cannot and do not guarantee that all the information here will work on your particular combination of hardware, software and user skill level. All information herein is offered as-is and without warranty of any kind. To the greatest extent allowed by law, neither Network Solutions And Optimization, LLC (NSAO) nor its employees nor contributors are responsible for any loss, injury, or damage, direct or consequential, resulting from your choosing to use any information presented here. This newsletter is a service of NSAO is Copyright @2003 NSAO All worldwide rights reserved To unsubscribe, click here <http://www.nsao.com/newsletter.htm> Questions? Email us any questions or comments to info@xxxxxxxx N.S.A.O. 5692 Pontiac Circle N.W., North Canton, Ohio 44720 Network Solutions And Optimization, LLC., 5692 Pontiac Circle N.W., North Canton, Ohio, www.nsao.com