Looks like from the error, it is looking for the file at: /var/www/vhosts/ehcp/webmail/data/ Which is probably a default location. -jim Jim Willeke On Fri, Jan 8, 2010 at 3:21 AM, Ken Allen <kc8tdw@xxxxxxxxx> wrote: > kc8tdw@kc8tdw:/var/www/vhosts/ > www.kc8tdw.com/kc8tdw.com/httpdocs/webmail/data$ ls -l > total 16 > -rwxr-xr-x 1 www-data www-data 41 2010-01-07 21:32 default_pref > -rw-r--r-- 1 vsftpd root 485 2010-01-07 02:24 index.php > -rw-r--r-- 1 vsftpd root 0 2010-01-07 02:24 info@xxxxxxxxxxxxxxxxxx > -rw------- 1 vsftpd root 52 2010-01-07 02:24 info@xxxxxxxxxxxxxxxxx > -rw------- 1 root root 123 2010-01-07 02:24 ken@xxxxxxxxxxxxxxx > > Ok, chmod 755, > > > Error opening ../data/default_pref > Could not create initial preference file! > /var/www/vhosts/ehcp/webmail/data/ should be writable by user www-data > Please contact your system administrator and report this error. > > > I am at a loss. I had it as 777, that should have worked too. > > > On Fri, Jan 8, 2010 at 12:28 AM, nor thern <zboson2003@xxxxxxxxx> wrote: > >> the two commands i posted earlier were found at the below link. >> it appears a solution to the problem is found. i should have posted the >> link for reference. >> http://www.directadmin.com/forum/showthread.php?t=28321 >> > > > > > >