[mso] Re: weird margins in Word
- From: "Dian Chapman" <dian@xxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Wed, 6 Nov 2002 17:03:12 -0600
Well...the more info we can get...the more they have to find a solution.
Thanks for the info, I'll pass it along.
Dian Chapman
Technical Consultant, Instructor,
Microsoft MVP & TechTrax Editor
Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
Tutorial web site: http://www.mousetrax.com/techpage.html
TechTrax Ezine: http://www.mousetrax.com/techtrax/
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Elise Miller
Sent: Wednesday, November 06, 2002 4:17 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: weird margins in Word
Hi Dian,
Thanks so much for your response. I'm so glad it has been escalated at
Microsoft and people out there are working on it. It's a problem that
goes way beyond the help menus or any tomes on Office you can buy. I
have a colleague who is going absolutely bananas with this.
Here are the details of our situations:
I am running Windows 2000 Professional
Word 2002
HP LaserJet 4050tn using the PCL driver
My colleague is running Windows XP Professional
Word 2002
HP LaserJet 4050tn using the PCL driver (it's the same printer as the
one I use - we're on a Small Business Server 2000 network)
Also, in case you're interested, I encountered this problem at my former
place of work as well, in the following setup:
Windows 98
Word 2000
HP LaserJet 6L PCL connected directly to the workstation (not a server
environment)
I'll have to check out those beta drivers. I guess everyone comes up
with their own little workaround, and ours is as good as anyone else's I
suppose. I hope it gets fixed soon though!
=20
DATATIME CONSULTING
Elise C. Miller
Systems Technician
v. 610-668-9640
f. 610-668-0586
-----Original Message-----
From: Dian Chapman [mailto:dian@xxxxxxxxxxxxx]=20
Sent: Wednesday, November 06, 2002 4:37 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: weird margins in Word
Hi folks...
This arbitrary print margin change is an issue that the Word MVPs have
noticed and are currently working on to help find a solution.
>From threads we've read on the HP site, it appears to be an HP Driver
issue. Are you all using Series 4000 HP printers (some possibly using
8000 series?) Assume you're all using Word 2002? Also, this problem has
been reported less with WinXP (only one user), but more with variations
of Win2000/NT servers.=3D20
HP is apparently admitting that they have problems with these drivers
and they have a site with beta versions of new drivers. Some have found
relieve using these beta drivers...some not. Here's the URL:
http://www.hp.com/pond/ljbeta/index.html
Also, some ingenious Word users have reported that they have been able
work around the problem by doing the following:
1. in Word,
a. Click Tools, Options
b. Select the General tab
c. In the Measurement Units box, if Inches is selected, select
Centimeters: if Centimeters is selected, select Inches
d. Click OK
e. Click File, Page Setup
f. Select the Margins tab and set the bottom margin to what you want it
to be (default is 1 inch =3D96 2.54 cm)
This issue has been escalated at Microsoft. I would greatly appreciate
it if anyone experiencing this problem, report back to me here or
directly at dian @ Mousetrax.com and let me know the following:
* What version of Word
* What version of Windows
* What version of printer/driver
* What printer name/style (ie HP 4001??)
Thanks! Also...if the beta drivers or above workaround help, please let
me know. Your detailed information will hopefully add to the info
database to report this back to MS and HP to eventually solve this
problem!
Thanks for any help!
Cheers!
Dian Chapman
Technical Consultant, Instructor,
Microsoft MVP & TechTrax Editor
Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
Tutorial web site: http://www.mousetrax.com/techpage.html
TechTrax Ezine: http://www.mousetrax.com/techtrax/
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Elise Miller
Sent: Wednesday, November 06, 2002 12:11 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: weird margins in Word
Ah, yes, you bring up a good point. I was working too quickly and
didn't think of that. But the printer is a network printer so I will
need to blow it off the server, reinstall it there and then put it back
on all the clients. I'll let you know if that works! Thanks.
=3D3D20
DATATIME CONSULTING
Elise C. Miller
Systems Technician
v. 610-668-9640
f. 610-668-0586
-----Original Message-----
From: Renaud, Parker [mailto:PRenaud@xxxxxxxxxxxxxxxxxx]=3D3D20
Sent: Wednesday, November 06, 2002 1:04 PM
To: 'mso@xxxxxxxxxxxxx'
Subject: [mso] Re: weird margins in Word
Elsie-
When you re-installed your printer, did you use the same drivers that
were already in your system, or did you use a fresh, uncorrupted driver?
Parker Renaud
IT Manager
Colliers Keenan Inc.
803-401-4264
prenaud@xxxxxxxxxxxxxxxxxx=3D3D20
-----Original Message-----
From: Elise Miller [mailto:emiller@xxxxxxxxxxxxxxxxxxx]
Sent: Wednesday, November 06, 2002 1:02 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: weird margins in Word
I just tried that and unfortunately it doesn't seem to have worked. The
problem remains with envelopes, where the left margin gets made too big
after the "margins set outside the printable area of the page" message.
So I don't think that's going to be my solution. I was hoping it would
work! Any other thoughts out there?
-----Original Message-----
From: Renaud, Parker [mailto:PRenaud@xxxxxxxxxxxxxxxxxx]=3D3D3D20
Sent: Wednesday, November 06, 2002 12:50 PM
To: 'mso@xxxxxxxxxxxxx'
Subject: [mso] Re: weird margins in Word
Elsie-
I had the same problem last week on my PC. The only permanent solution I
found was to un-install then re-install the printer. The problem went
away and has not come back.
Parker Renaud
prenaud@xxxxxxxxxxxxxxxxxx=3D3D3D20
"Not all who wander are lost"
-----Original Message-----
From: Elise Miller [mailto:emiller@xxxxxxxxxxxxxxxxxxx]
Sent: Wednesday, November 06, 2002 12:48 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] weird margins in Word
Hi all,
I'm having a problem in various versions of Word (2000 and XP). I type
up a document using the normal template and make no changes to the
margins. When I go to print it, I get an error message that says, "The
margins of this document are outside the printable area for the page."
The options are Fix, Ignore and Cancel. If I click Ignore, and click on
print again, I get the same error. So I can't print unless I choose
Fix. Choosing Fix creates a 2.67" bottom margin. If I go into Page
Setup and manually reset the bottom margin for 1" or 1.5" or whatever is
normal, the whole thing happens again.
I've started routinely using Print Preview before printing to check on
whether it's going to print correctly and many times it shows the
preview with the bottom of the document cut off up the 2.67" margin it
insists on creating.
I've found a workaround which seems really stupid: go to File-Page
Setup-Paper, change the type of paper (I usually switch from letter to
A4), click OK, and then go back in and change it back to Letter. That
seems to solve it.
My question is, that seems like a ridiculous thing to have to do. Has
anyone seen this behavior and been able to figure out where it comes
from and fix it?
Thanks in advance and sorry for being so verbose.
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