I had to install Office 2000 over my Office 2002 and it changed my keyboard keys (buttons along the very top of the keyboard - "Power; Sleep; Mail; Hot Key") I now find that my "mail" key opens Outlook 2000 instead of what I use and that is Outlook 2002. Linda wrote: <<Go into Control Panel and double click on Keyboard and see if there's a place in there to change the settings for your keys...or some other place. I have some custom keyboards and they have their own software for configuring these keys, so yours might too...check and see. This isn't controlled by Word or Outlook...it's controlled by the settings for your keyboard >> Linda - thank you for your advice. I went to Help and typed in Keyboard language and it tells me I can change the keyboard that has 102; 106 and a third option. But not the keyboard I have with the buttons along the top. I have gone searching online but cannot come up with the solution. Thank you - Valerie http://www.nt.net ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************