[mso] mike breen...
- From: XPProsp2MSO2003 user <xpprosp2mso2003user@xxxxxxxxx>
- To: mso@xxxxxxxxxxxxx
- Date: Tue, 27 Sep 2005 20:06:21 -0700 (PDT)
XPProsp2MSO2003 user <xpprosp2mso2003user@xxxxxxxxx> wrote:I have using WORD as
my email editor. This is what i want to do.
I am not worried that I am getting an error that refers to something that is
untrue, i am getting an error that refers to something that is tre. I set my
email editor to be WORD, but, voila, when i get an error message that word is
unavailble(either it is not installed, or is not the correct version)
neither of these is true. I DO have it installed, and it IS the ocrrect version.
When I go to word itself, it tells me that the wpord is not registered blahb
lah...when i open up word documents that I made pre-mess, i cannot clock on the
links and have them do anything.
When I click on access, i get a major run-a round.
I have detected andrepaired both outlook and word several or more times.
I have uninstalledand reinstialled OFFICE twice.
I have uninstalled and reinstalled all the u pdates.
i am unable to use word as my email editor and I want to use word as my email
editor.
If i didn;t want to use word as my email editor, i would have unchecked it and
not gotten the error message. The reason that i haveit checked is because i
WANT TO USE word.......lol....llit is seeming to be impossible without a full
wipe of the opeerating system.
I am more than frustrated at this point.
Mike Breen wrote:
TRY THIS
A few things you can check - in OUTLOOK, you have the option of using WORD as
your email editor, or Outlook itself. From what it sounds like, you may have it
set to the first one. Start OUTLOOK, and goto TOOLS => OPTIONS => MAIL FORMAT
and uncheck "Use Microsoft Word as your email editor". See if that makes a
difference.
also do you have Symantec installed??
See the Microsoft Knowledge Base articles, You cannot use Word as your e-mail
editor when Symantec Norton AntiVirus is installed on your computer and
Outlook/WordMail Tries to Use Word Viewer as Editor.
http://support.microsoft.com/default.aspx?scid=kb;en-us;329382&Product=wrd
You cannot use Word as your e-mail editor when Symantec Norton AntiVirus is
installed on your computer
and
http://support.microsoft.com/?kbid=166050
Outlook/WordMail Tries to Use Word Viewer as Editor
or
Try this. Open My Computer and go to Tools > Folder Options and click on the
File Types tab. Click on (NONE) URL:MailTo Protocol > Advanced. Make sure that
open is selected and click on Edit. Where it say's "Application used to perform
action" paste the below string.
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE" -c IPM.Note /m "%1"
and click OK. Reboot and let us know if this helped.
Last suggestion edit HotKeys
upgrading; however, a file-level view of the Outlook folder in C:\\Program
Files may indicate an "Office 10" and an "OFFICE 11," so assuming that it was
upgraded at some point (I don't recall specifically simply because XP routinely
asks me to upgrade MS programs on my computer!). However, the registry edit
link you provided does not include deletion instructions for Office 10, only 8
and 9.
Update: OK, this is getting very not-funny. I did everything it said, including
the necessary backups. I deleted the Office/8 and Office/9 keys in LOCAL
MACHINE and CURRENT USER. I did a reboot and fired up Outlook again. Same
problem.
Alternatively do a restore point to a date prior when your systerm worked ok
Hope these help
Mike
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