[mso] Re: PROPLUS.MSI file problem (gaynel)
- From: "Gaynel" <gaynel13j@xxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Fri, 18 Aug 2006 14:52:03 -0400
Hi Joel,
This error occurs after I receive (through no effort of my own) an pop-up
window that says I have updates that need to be installed. The installation
process starts and after a minute or two, then I get the error.
Does that help?
Gaynel
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Joel Rosenthal
Sent: Thursday, August 17, 2006 1:09 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Office 2003 Professional Trial version
Are you absolutely certain that the CD is the correct one? If you haven't
saved the installation files, MS Office updates will not work unless you put
in a disc from the same exact version. If that's OEM Small Business XP with
MS Publisher, then that's the disc you'll need. If it's Office 2000 retail
Student and Teacher Edition, then that's the disc you'll need.
If you are using the correct disc, then you might have to completely
uninstall and reinstall Office. But of all the Office Update problems I've
seen, I haven't seen that error message unless the disc was from the wrong
version.
Now that I think about it, the PROPLUS.MSI file sounds like it's from the
Office 2007 Beta, because that's the only version that has a Professional
Plus edition. I take it you don't have the 2007 Professional Plus beta
edition installed? In that case, you might be trying to install the wrong
update. Did you get the update from visiting the Microsoft update site
(available from Windows Update)? Or did you go to the Office home page and
run automatic updates from there?
If you can answer those questions, I should be able to help you further.
Joel
Hello -
I have problem: when I receive 'update' downloads from MS, I click on the
box and it attempts to upgrade my MSOffice until I get a window that pops up
asking for the PROPLUS.MSI file and wants to search my CD. I put the CD in
and it's not there.
1. I've searched the CD and it's not on there 2. I've searched my PC and
it's not on there 3. When I search the web, it's very complicated and there
are lots of different answers....
What can I do to fix this?
Thanks
Gaynel
Indiana
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