[mso] Re: Outlook and synchronization with palm device
- From: "Renaud, Parker" <PRenaud@xxxxxxxxxxxxxxxxxx>
- To: "'mso@xxxxxxxxxxxxx'" <mso@xxxxxxxxxxxxx>
- Date: Thu, 6 Jun 2002 08:10:48 -0400
Michelle-
We had one agent here that used the Franklin Covey software with his Palm.
We were on the phone to Franklin Covey tech support several times before we
got it working properly. It was about 18 months ago, so I do not remember
the specific error message we received. Thereafter, every few weeks he would
lose his ability to sync and we would have to start all over again. I don't
know if it was him or the Franklin Covey software. If I were you I would
call Franklin Covey and see if they have an idea on how to resolve the
issue.
Parker
-----Original Message-----
From: Michele B. Wong [mailto:michele@xxxxxxxxxxxxxxxxx]
Sent: Thursday, June 06, 2002 1:41 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Outlook and synchronization with palm device
This is all very frustrating. I uninstalled everything except for Outlook.
I tried to install the pocket mirror that came with my palm. (It comes a
Franklin/Covey disk that has other things on it.) Pocket Mirror gave me an
error that said I had to install the Palm Desktop (at least version 3.0) in
order to install PM. There was no palm desktop on the CD that I could tell.
I downloaded that from the Palm website. Then I was able to install pocket
mirror. After that, I performed a hotsync and got the mso9.dll error thing
again and I'm back to where I started. Can anyone tell me what's happening?
If this is considered OT, could you please respond to my email in my sig
line?
Thanks,
Michele B. Wong
Reliable Cyber Solutions, LLC
A Virtual Assistance Company
http://www.reliablecyber.com
michele@xxxxxxxxxxxxxxxxx
Western Washington Area
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx]On Behalf Of
Neil Atwood
Sent: Wednesday, June 05, 2002 1:22 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Outlook and synchronization with palm device
Parker,
Misunderstanding acknowledged. ;-)
I would suggest that perhaps the presence of Exchange server might be a
factor.
Certainly my Palm Pro and Vx did not behave that way out of the box on a
non-Exchange environment...
Anyhow, I'm sure Michele has enough to keep her experimenting!
Regards
____________________________________
,,,,, Neil Atwood - natwood@xxxxxxxxxxxxxxxxxx=20
=D4=BF=D4=AC Sydney, Australia=20
Jazz with a touch of gospel...
http://www.toongabbieanglican.org/blacknosugar
=20
:-----Original Message-----
:From: mso-bounce@xxxxxxxxxxxxx=20
:[mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Renaud, Parker
:Sent: Wednesday, 5 June 2002 9:55 PM
:To: 'mso@xxxxxxxxxxxxx'
:Subject: [mso] Re: Outlook and synchronization with palm device
:
:
:
:Neil-
:I certainly did not mean to be rude, I'm sorry if you=20
:took it that way.
:maybe I should have added a LOL or something. I have=20
:loaded the software out
:of the box for some of our users and downloaded it from=20
:the Palm site for
:others. It has always worked very well. Maybe it's=20
:because our Outlook is
:running on a LAN, so the sync is actually being done on=20
:the Exchange Server
:level.
:Parker
:
:-----Original Message-----
:From: Neil Atwood [mailto:natwood@xxxxxxxxxxxxxxxxxx]
:Sent: Tuesday, June 04, 2002 5:45 PM
:To: mso@xxxxxxxxxxxxx
:Subject: [mso] Re: Outlook and synchronization with palm device
:
:
:
:I'll ignore the rudeness of your reply Parker - for the sake of
:clarifying to Michele:
:
:I quote from the Palm web site:
:
:Can I synchronize with both Microsoft Outlook and Palm =
Desktop?=3D20
:
:If you have PocketMirror from Chapura (included with certain Palm
:handhelds), you can choose to install conduits that synchronize MS
:Outlook with the handheld applications Date Book, Address=20
:Book, To Do
:List, and Memo Pad. You can choose to synchronize these=20
:applications
:with either Palm Desktop or Microsoft Outlook, but not both.=3D20
:
:If you want to synchronize with Microsoft Outlook, DO NOT=20
:install Palm
:Desktop software from the Web. Instead, run the Palm=20
:Desktop installer
:from the CD that came with your handheld and select the option
:"Synchronize with Microsoft Outlook" when the choice=20
:appears. Visit
:www.PocketMirror.com for more information about=20
:Chapura(R) PocketMirror.
:
:
:
:My comment stands: Out of the box, with the standard Palm Desktop
:software you CANNOT sync with Outlook
:
:
:____________________________________
:,,,,, Neil Atwood - natwood@xxxxxxxxxxxxxxxxxx=3D20
:=3DD4=3DBF=3DD4=3DAC Sydney, Australia=3D20
:
:Jazz with a touch of gospel...
:http://www.toongabbieanglican.org/blacknosugar
:
:
:
:=3D20
:
:
:
: :-----Original Message-----
: :From: mso-bounce@xxxxxxxxxxxxx=3D20
: :[mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of=20
:Renaud, Parker
: :Sent: Wednesday, 5 June 2002 7:11 AM
: :To: 'mso@xxxxxxxxxxxxx'
: :Subject: [mso] Re: Outlook and synchronization with=20
:palm device
: :
: :
: :
: :Michelle-
: :Nonsense- I have had a Palm IIIxe for two years and it=3D20
: :syncs fine with
: :Outlook. Since yours does not, I would uninstall the =
Palm=3D20
: :application,
: :download the latest version from their website, install=3D20
: :it and be sure to
: :select the option to sync with Outlook during setup. Do=3D20
: :not choose to sync
: :with the Palm desktop.
: :Parker
: :
: :-----Original Message-----
: :From: Neil Atwood [mailto:natwood@xxxxxxxxxxxxxxxxxx]
: :Sent: Tuesday, June 04, 2002 5:07 PM
: :To: mso@xxxxxxxxxxxxx
: :Subject: [mso] Re: Outlook and synchronization with=20
:palm device
: :
: :
: :
: :Michele,
: :
: :I moved from the Palm platform to Pocket PC about six=3D20
: :months ago, but
: :unless something has changed, Palms won't sync with=3D20
: :Outlook unless you
: :install a 'conduit' app to do that.
: :I used to use 'Desktop to Go' (www.dataviz.com), but I=3D20
: :believe that
: :third party software (Chapura?) is now provided on the =
CD=3D20
: :that comes
: :with all Palms.
: :What model Palm to you have?
: :
: :Regards
: :
: :____________________________________
: :,,,,, Neil Atwood - natwood@xxxxxxxxxxxxxxxxxx=3D3D20
: :=3D3DD4=3D3DBF=3D3DD4=3D3DAC Sydney, Australia=3D3D20
: :
: :Jazz with a touch of gospel...
: :http://www.toongabbieanglican.org/blacknosugar
: :
: :
: :
: :=3D3D20
: :
: :
: :
: : :-----Original Message-----
: : :From: mso-bounce@xxxxxxxxxxxxx=3D3D20
: : :[mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf=20
:Of Michele Wong
: : :Sent: Wednesday, 5 June 2002 4:27 AM
: : :To: mso@xxxxxxxxxxxxx
: : :Subject: [mso] Outlook and synchronization=20
:with palm device
: : :
: : :
: : :
: : :I am having trouble with this. Could someone help me
: : :figure out how to hotsync properly with outlook 2000?
: : :
: : :Thanks,
: : :Michele Wong
: : :michele@xxxxxxxxxxxxxxxxx
: : :
: : :__________________________________________________
: : :Do You Yahoo!?
: : :Yahoo! - Official partner of 2002 FIFA World Cup
: : :http://fifaworldcup.yahoo.com
: : =3D20
: =20
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