[mso] Outlook 2002 Question on Tracking Emails

  • From: "McDonald, Christine, Ms, DCAA" <Christine.McDonald@xxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Wed, 11 Aug 2004 13:52:29 -0500

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This may be unique to the Exchange Server version, but there is an option
in Outlook to track e-mails. Under Tools, Options, E-mails, Tracking
Options, you can set it to process receipts on arrival and then after
process, move receipts to a folder.  The problem I'm having is that it
isn't processing the read receipts after the arrive and moving them.  Has
anyone tried using this option and run into any problems. It seems to be
working for a co-worker and as far as I can tell, we have all the options
set up the same.

Thank,s

Christine McDonald
Technical Specialist
Western Regional Office
Information Technology Division (RSA-4)




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  • » [mso] Outlook 2002 Question on Tracking Emails