[mso] Re: Outlook 2000 won't save email password

  • From: "Joe Trimarchi" <jgt1945@xxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Sun, 1 Dec 2002 09:51:10 -0500

Yes, I've had the same problem. I found a fix at:
http://support.microsoft.com/default.aspx?scid=KB;en-us;q259416

It involves editing a Registry Key. It has been quite awhile since I did it
and I seem to remember that the article and the Registry Key didn't match
exactly but changing it resolved the problem.

Good Luck,

Joe

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx]On
Behalf Of Leef Bloomenstiel
Sent: Sunday, December 01, 2002 8:10 AM
To: MicrosoftOffice Listmail
Subject: [mso] Outlook 2000 won't save email password



Good Morning,

First, thanks to everyone who helped me with my LAST problem!  You are
much appreciated!

Bought hubby a new computer for Hanukah.  It has XP Home on it, 512 megs
ram, and I installed his Office 2000 suite that he had used on old Win
98 system.  Install, everthing went very well, with no error messages.
Got all his data (outlook.pst) over to the new XP machine.  The only
problem we are having is that Outlook will NOT save his email password.
He is the second email address under my account, so it logs onto the
server fine.  But when he goes to <send/receive> to download his email
in Outlook, it pops up a box asking him to input his password.  I have
checked his account and it is identical to the setup for the old one,
and have checked all the boxes to "remember password".    Even after
editing his account from the menu bar, by adding in the password and
checking the "remember password" box.  I close it out, and upon
reopening, the checkmark is there, but the password field is totally
blank.  (I did call and get the software registered on the new machine
with new ID #)

I did look at the update site, and see that there are a couple of
service pack updates for the 2000 suite.  Is anyone familiar with this?
This was not a problem on his old 98 system..

TIA,
Leef in Gunter, TX
APPLE LEEF FARM
http://home.texoma.net/~leef1



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