If I inadvertently double-click the Outlook shortcut more than once before an instance of Outlook has opened, I find that it never opens. It appears to block itself. The only way out of this I have found (apart from restarting) is to go into Task Manager, scroll to the bottom of the Processes and end instances of OUTLOOK.EXE successively until there are two left, when Outlook will open. Is this a known "feature" and should I really see TWO instances of OUTLOOK.EXE (under normal conditions), both with quite a hefty memory usage? Andrew Kendon ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************