Hi Bill...no need to send your problem three times...people will reply IF they know the answer and WHEN they get a chance :-) Anyway, I'm not sure if this is your problem or not, but Word uses the email client you have set as default in Internet Explorer when it sends email....so, go into Internet Explorer and go to the Tools menu and choose Internet Options...in there, click on the Programs tab and look to see which email program is set as your default...if it's Outlook or Exchange, then that is why Word is trying to use that...change it to the email program you use. If it's already set to that email program, then maybe that email program is not compatible with Office? If it just started Saturday, perhaps you switched to a new version of the email program you are using? Or perhaps you did some kind of Microsoft update that made the decision to make Outlook your default in IE again? Remember, you can always go into your email program and attach the file from there. Just add the attachment and browse to the location where you saved the Word doc. Good luck. Linda Linda's Computer Stop http://personal-computer-tutor.com ABC Free Ezine ~ Free Ebooks and Tutorials *all outgoing mail scanned by Norton AV. If you got a bug that looks like it came from me, it did NOT! -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of bill Sent: Sunday, August 15, 2004 11:48 AM To: word-ms; mso@xxxxxxxxxxxxx Subject: [mso] Fw: Microsoft Exchange I have tried to figure out my problem and it seems that when I send it mail as an attachment I now get a window in the middle of my screen asking for my profile.In the space for the profile is the word "Outlook". I don't use outlook and don't have a profile. Any suggestions on how to fix my problem. We have done a complete re-install of XP Office and it is most annoying. This just started on Saturday...Thx...Bill ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************