[mso] Faxing via Outlook - Resend

  • From: "Chuck Balogh-Core" <cbalogh@xxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>, "mso digest users" <ecartis@xxxxxxxxxxxxx>
  • Date: Sat, 7 Aug 2004 08:56:12 -0500

Hi there,

I am trying to send a fax through Outlook. I create a new FAX message via
the File menu.  I type my text, attach a file and hit send.  When I do, I
get a message box that is titled "Rasterizing document".   In the box it
says, 'turning document into fax formt'.....and then it hangs.  I have let
it sit like this for 10 minutes and no change.  When I cancel the operation,
it takes a long time to close but eventually does.  I then get an email that
says the following:

"An error occured while sending the Fax.
The following recipient could not be reached:

        The error is : An error occurred while the document was being
converting to fax image format.  Your fax cannot be sent.
Total number of pages is 0, number of pages sent is 0."

I am using OL98, Office 97 and WinXP.  I have never tried to fax before so I
may be doing something wrong.

If anyone has any ideas, please let me know.  Thanks in advance.

Chuck


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