Good morning to all-- Below are a series of questions recently E-Mailed to me by a MileStone311 user and subscriber to our list, Russell. Please under stand, one of the questions speaks about an external Microphone for the MileStone311 and a item being provided or to be sold from ILA. Additional information is not currently available, but as a subscriber to this list, you all will be the first to know. See the questions and answers below, and keep this info available for you to use in your use of the MileStone311. Prior to the text of the Q&A, let me take this time to wish and extend to all of you and your families, from myself, Stephan who is the Managing Director of the corporation who created the MileStone311, and also from the staff of ILA a happy, healthy and wonderful holiday season and new Year. 1. Serious noise caused by any contact with the device while recording. Answer: Due to the minimal size of the device, the internal microphone cannot be buffered against movements, particularly scratching the surface, during records. 2. Inconsistent response to buttons. Example, 1&3 to start recording. Many times does not perform. Other times succeeds, but not always. Answer: With 5 (6) buttons, combinations of pressing buttons cannot be avoided. What sometimes causes problems in the long record combination (pressing 1&3) is the following: At the first record after power on or switch of mode (internal, external), the device counts the empty blocks of the medium first, prior to starting the record. This is initiated by pressing the REC (1) button. Therefore, some time could be needed until the reaction to the 2nd button (3) is sensed. Workaround: Press 1, wait until the slight "bang" in the speaker (this might take anything between 0 to 2 seconds for very big SD cards), press 3 in addition. 3. Is there progress toward an external mike? Answer: Yes. The manufacturer is producing a dedicated small preamp for external mikes, since the demand for this is quite high. The preamp is released in the 1st quarter of 2007. This was a primary reason for my purchase. 4. Can I use a wireless headset? - Bluetooth, for example. Answer: Any headset that fits on standard 3.5mm phone jack headphones works well. Milestone, however, does not provide power to additional equipment. Therefore, the headset needs to have its own power supply. Stephen A. Guerra Assistive Technology Specialist Independent Living Aids "Products for Your Active Independent Life!" 200 Robbins Lane Jericho, NY 11753 Phone: (516) 937-1848-x313 Fax: (516) 937-3906 E-Mail: can-do@xxxxxxxxxxxxxxxxxxxxx Skype: ILASteve Web Site: http:// <http://www.independentliving.com/> www.independentliving.com http://www.soundbytes.com <http://www.soundbytes.com/>