I really appologize to all for this off-topic post but I've tried posting to a non-mac list and got no definitive answer. Please bear with me as you all know i'm not in the habit of posting offtopic. I got an rfb&d authorization key for my victor stream; that is, I got the instruction cd and then had to generate my key online. I understand how to install the key but the instructions say i'll have to enter my rfb&d pin number (four-digit0 during installation. I have a rfb&d id and I have an online user id, neither of which is four digits; I've never heard of an rfb&d pin; the instructions state this as if i'm supposed to know what the pin is. I have an email into Customer Service but of course they won't be in till Monday. Does anybody know wha this pin is (is it a part of your rfb&d id or something totally independent?) or should I have been sent a pin by mail or email? If anybody knows the answer to this question definitely, you are welcome to post to me privately at chomiak7737@xxxxxx I have a really bad feeling that they were supposed to give me a validation and didn't; that's ok but I'll want them to fix it without making me pay for another cd shipment. Tia and again, sorry for the Ot post. Cheryl "Where your treasure is, there will your heart be also."