Begin forwarded message: From: Accessibility <accessibility@xxxxxxxxx> Date: November 9, 2007 5:41:57 PM EST To: discuss@xxxxxxxxxxxxxxxxxx Subject: Responding to AppleReply-To: General discussions on all topics relating to the use of Mac OS X by the blind <discuss@xxxxxxxxxxxxxxxxxx>
Dear MacVisionaries:Apple is delighted at the interest in VoiceOver shown on this list and that there is such an active group like MacVisionaries engaged in helping each other answer questions, discuss issues, and teach each other how they use VoiceOver. Apple is actively engaged with its customers and is eager to listen and encourages you to file bugs and send feedback and ask questions about Apple products.
Please be assured that every message sent to the accessibility@xxxxxxxxx email address is read, and read by a person not a machine. As you might imagine, Apple gets a lot of email about a variety of subjects and while it may not be possible to respond to every letter, most senders to accessibility@xxxxxxxxx get a response— even Dan Keys ;-)
Subject: Re: Filing Accessibility-related Bugs with Apple Date: Thu, 8 Nov 2007 14:16:36 -0800 From: Dan Keys <dnkeys@xxxxxxxxxxxxx>Reply-To: General discussions on all topics relating to the use of Mac OS X by the blind <discuss@xxxxxxxxxxxxxxxxxx> To: General discussions on all topics relating to the use of Mac OS X by the blind <discuss@xxxxxxxxxxxxxxxxxx>References: <00b101c82251$d13e5e40$3f0a680a@RICH> Hello Rich and list, I'd like to make an obxervation regarding my experiences with Apple's Accessibility Group. Never in the numerous times that I've written to accessibility@xxxxxxxxx have I ever got a responce. It would be better for someone to respond to email, than to never respond. I know that a few people have received replies from Apple's Accessibility group, but I sure never have. It kind of gives the appearance that they don't want anything to do with the customers who use Apple's products, in particular, VoiceOver or any other accessibility applications.
