[LRflex] Re: Random ruminations on my R9 failure

  • From: Bille Xavier F. <hot_billexf@xxxxxxxxxxx>
  • To: <leicareflex@xxxxxxxxxxxxx>
  • Date: Sun, 16 Dec 2007 22:44:37 +0100

Hello to All.
 
Diagnostic tools?
It is difficult to imagine that Leica can produce such a consummer product.
 
BTW, Panasonic which has produced the Digiux3 does not offer one either. Only a 
dead pixel detection is available.
 
If you take the Nokia phones, for instance, they offer an update service but no 
diagnostic. Very often this is because the whole thing does not power up, 
either by the natural way or by any external way.
Checking the system means diss assembly and applying a special procedure. Not 
for the consummer.
 
Let me ask, how many time have you opened your laptop to change a sub PCB 
(printed component board)?
And in fact, the DMR is probably more complex to repair.
 
When young, I bought a HP71B, pocket computer. It had a self test diagnostic 
and the first unit served was popping a faulty prom. It had to go back to the 
customer service. This was in 1984.
 
I'm sorry for the faulty DMR, it seems to be a design drawback.
 
Cheers.---------------------------------Xavier F. BILLE Maisons-Alfort - 
France.> Date: Sun, 16 Dec 2007 07:57:53 -0800> To: leicareflex@xxxxxxxxxxxxx> 
From: telyt@xxxxxxxxx> Subject: [LRflex] Re: Random ruminations on my R9 
failure> > Bill Abbott pondered:> > >Or, better yet, plug in the camera and 
then call up a Leica website> >on the internet and have a Leica computer 
somewhere in the world> >remotely run a factory digital diagnostic program on 
my camera from> >afar.> > Good Mornin' Bill!> > You raise some interesting 
ideas, here.> > Automobiles have had such "data ports" for many years. 
Originally, > of course, only the makers had access to the units which would 
read > the error codes. This pleased them, for it forced automobile owners > to 
go to the factory authorized dealers, for service, or pay much > more, whilst 
the independent mechanic figured things out, the hard > way. (Of course, given 
the lower hourly rate of independent garages, > it did now always work out that 
way!)> > But these days inexpensive fault readers are available for most cars, 
> and well within the realm of DIY mechanics.> > I don't think that Leica would 
want us rummaging around inside am > M8/9, DMR or R10, making DIY repairs! 
However, a "data port" to USB > cable, which they could access via remote 
control, from Solms, New > Jersey, Toronto or Singapore would be a great idea. 
It would tell > them the severity of the problem and they could then advise you 
to > send the camera to the regional repair station (where they would > email 
the diagnosis) or ask you to send it to Solms/New Jersey, if > the problems 
were severe enough.> > The program could even be initiated by the user, simply 
by connecting > to the cord and logging on to the website. The program itself 
would > report where to send it, based on the error codes and a look-up > 
table. This, of course, might lead to a lot of wasted > bandwidth/server time, 
as owners did regular checkups - if only to be > reassured that all was still 
OK. But that cost would, I am sure, be > lower than having a person in 
Solms/New Jersey work with you on every > diagnosis.> > Alternatively, they 
might go so far as to ship a simpler diagnostic > program with each camera, 
which you would run on your home > computer. This would yield only cryptic 
error codes if a fault was > found and you'd have to contact Leica for advice, 
if and when > anything other than the ALL OK code was found. This would, of > 
course, result in great pains being made by leicaphiles to decode the > arcane 
error messages, much as we tend to track serial numbers and > variations within 
the R8, etc., now. It would also save > bandwidth/server time for Leica.> > 
This is all fantasy, at this stage, for I know of no camera firm with > such a 
capability. But, the time will come when cameras, like cars, > have such 
data-ports built in. Personally, I would like to see that > day come sooner, 
rather than later.> > Good luck with your R9/DMR!> > Best wishes for the 
holiday season.> > Cheers!> > > > ---> > David Young,> Logan Lake, CANADA> > 
Wildlife Photographs: http://www.telyt.com/> Personal Web-pages: 
http://www3.telus.net/~telyt> Stock Photography at: http://tinyurl.com/2amll4> 
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