[JA] Fw: Passing this along for your expertise
- From: Leslie S Gottlieb <lesliepearson@xxxxxxxx>
- To: juno_accmail@xxxxxxxxxxxxx, blj8@xxxxxxxx
- Date: Sun, 14 Jul 2002 22:23:10 -0400
Resending as I haven't seen this in a digest.
Can anyone help him?
Leslie Gottlieb
lesliepearson@xxxxxxxx
--------- Forwarded message ----------
From: "Robert M. Cosby" <jvpoa@xxxxxxxx>
To: shhs53571@xxxxxxx, lesliepearson@xxxxxxxx, mark_ke5my@xxxxxxxx,
BPierce@xxxxxxxxxx
Cc: pemarrs@xxxxxxxxxxxxx, andrew_mace@xxxxxxxx
Date: Tue, 9 Jul 2002 23:22:20 -0500
Subject: Passing this along for your expertise
Message-ID: <20020709.234550.-294189.3.JVPOA@xxxxxxxx>
Subject: Repeated loss of access to my large Juno email files
I am so discouraged. Juno has been my preferred email provider for
several years, but I have again been locked out of accessing my saved
email.
My old email files from Juno version 4, and mailbox.bdb from Juno 5, have
been saved to disks, but I cannot open them.
When my Inbox and Sent mail reach about 3,500 letters each, the system
either shuts down completely as it did in December, 2000, or - this time
- says "Insufficient memory or disk space Message 533-10066", as it did
last week. Nowhere is this problem addressed on the web or Juno Helps,
and no warning or solution is provided.
Lack of memory is not the problem, since following this problem Andrew
Mace upgraded my RAM to 96 MB (I had been doing fine with 32 up to that
point), and have about 1 GB free on my hard drive, which presumably could
be used for virtual memory.
The recent problem occurred after I tried to import old Juno email files
into my recent program files. It said they were imported, but nothing
showed up. After I rebooted, I could never re-access my account files,
and had to start all over with a whole new import of my account. I
consider my email a major part of my life, and want to preserve and
access it.
Also, providing information as to what is in the 17 files in the Juno
User folders would be very helpful. As it is, I have lost my extensive
personal spell check and filter data, and don't know where it is. That
information is not retrievable by Juno's Import feature.
Wishing for you prosperity,
Bob Cosby
Robert M. Cosby, M. D.
The JESUS Video Project of Alabama, Inc.
3508 Cheshire Drive
Birmingham, AL 35242-3100
Tel/Fax: 205.991.6054 Email: JVPOA@xxxxxxxx
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