MessageNot a lot of difference between the testers then. FrankF ----- Original Message ----- From: Mike Brook To: jhb@xxxxxxxxxxxxx Sent: Friday, November 22, 2013 3:12 PM Subject: [jhb] Re: Go slow I told you that FrankF had a better connection than even mine! This is mine using the same tester: http://www.speedtest.net/my-result/3118358176 Using the uswitch link I get: MikeB From: jhb-bounce@xxxxxxxxxxxxx [mailto:jhb-bounce@xxxxxxxxxxxxx] On Behalf Of Frank Fisher Sent: 22 November 2013 14:24 To: jhb@xxxxxxxxxxxxx Subject: [jhb] Re: Go slow www.speedtest.net gives me (at this time) 66.85/18.74 (standing test at router 100/40) Your link Paul froze my machine Frank F ----- Original Message ----- From: Paul To: jhb@xxxxxxxxxxxxx Sent: Friday, November 22, 2013 1:06 AM Subject: [jhb] Re: Go slow Speeds are always quoted in Megabits per second, it's a bigger number and therfore seems more impressive to a niaive Joe public.I've just run a speed test using the U Switch site:- http://www.uswitch.com/broadband/speedtest and got a download speed of 6.5 Mbps and upload at 0.7 Mbps This compares with my ISP's published figures which say I should get between 5.0 and 8.0 Mbps for my postcode. Despite being probably the most optimal city in the country in which to install a fibre optic network, we're not likely to see it any time soon. KC are concentrating on connecting up the areas on the margins of it's network (where they are in competition with BT) rather than servicing it's core customers - those like myself within the city of Hull who have no choice but use KC or a line-of-sight microdish service connected to a central fibre optic server. I will say one thing about Kingston Communications though, they are certainly not cheap but they are very stable. Very rarely do we get outages on any of their servers and when we do they are excellent at keeping us informed of what's going on, either through their site or via mesages on a dedicated service hotline. Not only that but the helplines are all local people, not in India or wherever! Paul -----Original Message----- From: jhb-bounce@xxxxxxxxxxxxx [mailto:jhb-bounce@xxxxxxxxxxxxx] On Behalf Of Peter Dodds Sent: 21 November 2013 23:46 To: jhb@xxxxxxxxxxxxx Subject: [jhb] Re: Go slow John - what tool do you use to get your connection speed? I just grabbed the first one shown on the web and it gives me answers 2.70Mb/se download and 0.78Mb/s upload. Is that MegaBYTES or MegaBITS? Very different number to your 250, which has me wondering. Peter Frank Fisher 21 November 2013 21:50 My problem a year ago, was a cracked underground cable(30years old). A trench from my house to the nearest inspection hole, plastic piping and a new cable. That did the trick, and no cost, thanks BT. Frank John Woodside 20 November 2013 19:44 A couple of days ago my connection speed plunged. It's hovering down at the 250kbps mark and sometimes goes off altogether. I had an email waiting for me with a small 1Mb picture in it and I couldn't get it - the download flagged up as 18 minutes to grab and the program timed out well before that. It's really, really annoying.. My ISP suggested I try unplugging all phones from all sockets as a first step - they confirm the noise level on the line is terrible. I did that and it made no difference. I tried a router reboot, still no luck. A speed test showed the data rate was fluctuating madly, sometimes zero then jumping up to 1.5mbps.. With no obvious house issue I called Telecom who did a line test and said they could see no fault with it. They also asked me to unplug everything (including the router) but saw no difference in level. They asked if I wanted to flag a line fault report but went on to say that if the engineer checks it I'll be lumped with a call out charge of £115.. Thank you Telecom. So I am stuck with a lousy connection for the moment. I will replace the router as a first step as that is now getting on in years. If that sees no difference then I will have to get Telecom out and bite the bullet.. I apologise that my online activity will be hampered until this is solved... John Woodside bones@xxxxxxx No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4158 / Virus Database: 3629/6841 - Release Date: 11/16/13