hi, go to this URL: http://www.webvisum.com/en/main/invitationrequest it is a form where you can request a invitation to become a member of the web visum community, and thus get the download. the reason they do this is because they were getting overloaded with spam so wanted a self regulating way to keep that from happening, wrong method as far as I am concerned but I'm not running the website so? make sure when you go to get the add on, you use your firefox browser, it will not let you download or install it unless you do. if you need more help let me know, the elf Moderator, Blind Access Help Owner: Alacorn Computer Enterprises Specialists in customized computers and peripherals - own the might and majesty of a Alacorn! www.alacorncomputer.com proprietor, The Grab Bag, for blind computer users and programmers http://grabbag.alacorncomputer.com