the new machine

well once in a while I get to installing a program such as real player. I 
updated it on the net with this machine and it is brand new. i keep getting a 
message from macafee saying something about to you want to update now or 
continue what I was doing. I aksed the salesman for norton and they 
accidentally put macafee on it. They sent me norton to correct the mistake and 
I will install it with sighted help. but when jaws no longer works, I go into 
narrator and it says jaws has incountered a problem and needs to close. What do 
you think of this.
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