OOPS, I mean the shift key, not control. my mistake. Curtis Delzer ----- Original Message ----- From: Curtis Delzer To: jfw@xxxxxxxxxxxxx Sent: Monday, December 17, 2007 1:57 PM Subject: Re: quick keys You probably are hitting the control key by itself to skip forward or backward in jaws. You need to turn sticky keys off in the control panel, under accessibility, keyboard. Curtis Delzer ----- Original Message ----- From: Chris Hallsworth To: jfw@xxxxxxxxxxxxx Sent: Monday, December 17, 2007 12:17 PM Subject: Re: quick keys Hi, if you're on about Microsoft Word, you're probably hitting insert z. If not, please elaborate. Thanks. ----- Original Message ----- From: Judith Bron To: jfw@xxxxxxxxxxxxx Sent: Monday, December 17, 2007 5:53 PM Subject: quick keys My hand sometimes hits a key combination that turns on quick keys. I have no idea what these are but I would like to know how I am turning them on and want to know how to turn them off. Thanks, Judith