Hello, I have created a identity in outlook express. In the main identity ctrl + M checks and downloads new messages for the accounts created but in other identity this does not work. I have to go to tools> and then click on the account by entering. I have tried repairing the installation but this has not got fixed.I thought ctrl + M should work all the identities which have been created or perhaps it is like this only or something can be done to fix this? Thanks, Sanjay Tandon B - 17, First Floor Front, Greater Kailash Enclave - II, New Delhi - 110048 Mobile: 9810266236 Tel. No. 41636389, 29224093 Email: sanjtan@xxxxxxxxx sanjay.tandon@xxxxxxxxxxxxxxxxxx