Well if you've got your JAWs to use LAPTOP keyboard setting then I'd definately say what you are doing it correct as that is what I do. I press CAPS LOCK (INSERT in LAPTOP mode) and 8. Peter From: Kheng Wan Sent: Saturday, January 12, 2008 1:32 PM To: jfw@xxxxxxxxxxxxx Subject: jaws9 and balloon tips Hi Using jaws9 on a laptop running vista, how do I activate the balloon tips? I tried jaws + 8 but its not working. Thank you.