In this situation, I usually unload Jaws with alt-key+F4, and reload with contr+alt+j. then the full version of Jaws is back. But make sure that the short key contr+alt+j is configured for Jaws on the desktop before unloading. Regards, smart. -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Dorothy Ingram-Gorban Sent: 21 July 2010 17:26 To: org, jfw@freelists. Subject: jaws saying it is in demo mode Halloo list on my desktop,windows 7 jaws 11,for some reason Jaws began to say it is working in demo mode, it isn't doing that on laptop,nor should it be,I am reluctant to find cd's with 20 digit numbers because I shouldnot have to. an engineer was here last night trying to find driver for laptop printer,using instructions sent in by vi friend milesaway. that worked and I can print from laptop via wireless. but on desktop he did try setting up skype,so maybe Jaws got accidentally uninstalled . I am inclined to wait as Jaws may stop saying it dorothy