easy, go to fs's site, go to downloads and download the full version and run it. since you already have jaws 11 on the pc, the program will just update it. hope this works out for you On May 19, 2010, at 7:56 AM, Mark wrote: > Went to check for update. > Started download > Jaws informed me it could not install patch > Instructed me to fix my current version 11.0.10430 > Since I do not have a disk, how do I reconfigure my installed Jaws? > Can not do it from the ddownloaded version file, NOR was it an optionin > control panel programs. > > Mark > > Man FULLY Alive is The Glory of GOD! >