Re: how to report problems to Freedom Sciantific with bugs etc

  • From: chris hallsworth <christopherh40@xxxxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Thu, 09 Sep 2010 09:29:18 +0100

Hi.
As you are using a beta version of JAWS you need to use the bug report form found on the page regarding the beta. The contact us form is for JAWS releases, such as JAWS 11.
Hope this helps.

From Chris H in Derbyshire

On 09/09/2010 9:05, Daniel McGee wrote:
hello everyone, as my subject line says I would like to report a problem
with Jaws to FS regarding windows live mail the 2009 version. But the
problem is how do I do that? lol Before I go on, this is what I do. I go
to www.freedomsci.com <http://www.freedomsci.com> open the links list
hit the letter C until I hear jaws says "contact us" Enter on that link
and arrow down the page to a email address which is a link that's called
" Genral Infomation email" hit enter on that link a new window opens and
there is a form to fill out which I do and type in my problem/comment
etc. Is this the right place that I am going to let them know about a
bug comment etc?
As to windows live mail I am finding that jaws can read the fields like
to subject date etc but I find that when you tab to them you can't arrow
through them I don't know why jaws is not able to retreave this
infomation. I am awear that reguards to the contact name that's its a
button so I don't know how they would get around if you wanted to look
at it from letter to letter or word to word. But the reason I am
describing this isbecause yesterday I sent an email to someone about
letting them know I had gotten into this college but I was going to send
it to two people but I had only one of there email so I asked if the
person I had the address to could forward it onto to the person I didn't
have the email address to. So basicly when I got a reply from him he put
it into the ccb field or one of them I'm not sure which but basicly with
Jaws by the way I'm using the Beta of Jaws 12 it couldn't get into the
field so I hope this is a perfect example of why jaws isn't working
correctly in this area of things.
Has anyone else notice this problem with Jaws? I haven't tryed jaws 11
cos I am using the beta of Jaws 12. But would very much like to hear
everyone's experience with windows live mail 2009 with Jaws.
Many Thanks
Daniel
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