RE: having trouble with a website
- From: "Bissett, Tom" <tom.bissett@xxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 4 Sep 2008 11:26:05 -0400
Ok, Where were the days. Jaws certainly didn't find them?
Tom Bissett
BMO Financial Group
Technology and Operations
Integrated Client Solutions
Tel: (416) 549-6514
E-Mail tom.bissett@xxxxxxx
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of CrisMunoz54
Sent: Thursday, September 04, 2008 11:14 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: having trouble with a website
Yes, I can't get past that page. Even if I just click on search for
flights aftert only selecting the months, it just takes me back to that
same page with an error message to select days.
Pretty odd. I've booked flights on British Airways, Lufthansa, Delta etc
and have never really had an issue with any of those sites. Even when
I've looked up fairs on other airline's sites, they were for the most
part accessible. Often, they go out of their way to have an accessible
site configuration too. I e-mailed SAS's Internet department explaining
my situation and just got some 2 line response about how I should call
customer service for further assistance. Not very helpful at all.
Considering too that airlines now charge extra for reservations made
over the phone as opposed to booking online.
In any event, My sighted wife helped me select those days and really
it's a mood point now. Their fairs are pretty crazy and there are no
flights that have less than two stops to where I need to go but just
one. Upwards of $3300 for a refundable economy plus ticket is pretty
rediculous. For a couple of hundred more, I can fly business with
someone else and not have to take three planes to get where I need to
go.
Oh well, thanks again for taking time to check it out. I was pretty sure
it wasn't just me who couldn't figure it out.
Cristobal
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Bissett, Tom
Sent: Thursday, September 04, 2008 7:13 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: having trouble with a website
I took a look at the website. There is no entry for day. I think what
it will do is present you with another page with the months schedule but
didn't enter the correct information to get a schedule.
What do you get when you entered the information?
Tom Bissett
BMO Financial Group
Technology and Operations
Integrated Client Solutions
Tel: (416) 549-6514
E-Mail tom.bissett@xxxxxxx
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of CrisMunoz54
Sent: Tuesday, September 02, 2008 5:14 PM
To: CrisMunoz54
Subject: having trouble with a website
Hello list,
I was wondering if others could check out a particular site and let me
know if they have any better luck than me using it.
I am trying to look up fairs on Scandinavian airlines www.flysas.com
and am able to enter all the relevant information except the particular
days of departure and return. Usually airline sites will have an edit
field where you can type in the mm/dd/yyyy format or combo boxes for
both months and days. This one only appears to have one combo box for
the months.
I've tried it using both IE 7 and Firefox 3.0 as well as Jaws 9 and 10
and no luck. I've noticed in Jaws 10 though, it's very unstable when
visiting sites like these that have a lot of form fields, but that's
another issue entirely. In any event, I'm interested in Scandinavian
because they're supposed to have bigger economy seating and being as
that I'm not 5-7 and 170 lbs, every inch of leg room I can get on those
long hall flights mean everything to me.
Again, if anyone can take the time to play with that site and let me
know, I'd appreciate it.
Cristobal
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