greetings Today, as I was installing a program, a message pops up "an access violation occurred" while copying some files. The file c:\WINDOWS\SYSTEM\RICHED32.dll could not be copied. I was prompted to either retry, ignore or abort. I tried retry many times but nothing worked. So I have nno choice except to invoke ignore. Everything went fine then. Kindly tell me what is going on and what is this file c:\WINDOWS\SYSTEM\riched32.dll which is causing access violation? How can I fix this in future? thanks so much for all your advice. golden To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.