hi listers,
Regards, Allan Wong
Kane:
I also encounter the same type of lockups that you described. I'm running Windows 2000 SP4 and JFW 6.2. This was not a problem when I was running JFW 5.0. I have been reluctant to upgrade to version 7.0, since version 6.0 was such a nightmare. I can be about 95% sure that whenever I view a PDF file or encounter a Macromedia file in a web page, that IE will crash or Jaws will stop responding.
So relax, there are others out here feeling your pain. I only wish there was a good solution.
Best Regards, John
----- Original Message ----- From: KANE BROLIN
To: jfw@xxxxxxxxxxxxx
Sent: Tuesday, January 17, 2006 2:03 PM
Subject: Untimely Lock-Ups with JFW 6.2/7.0
Hi, fellow listers.
My point of frustration is this: Sometimes, simply closing out of a Web page or an Adobe Acrobat document will cause my PC to "freak out," going into what is essentially a freeze mode. JAWS stops working altogether when in this mode. Curiously, another symptom is that commonly used key combinations (such as ALT+TAB or ALT+F4) are not recognized. I know this because, when running Narrator, I try to move between Windows and my ALT_+TAB keystroke is read back simply as "Alt."
Sometimes, just by hitting the Escape or Enter keys repeatedly, or by hitting Alt+F4 (to close out screens containing error messages), my system unfreezes and JFW returns to normal. On other occurrences, I at least can get to a screen where JFW does not talk but lets me close it and restart. But on other occasions, I have to abort Windows by cutting power and then have to reboot in order to get things back to normal. Obviously, this last is very much not preferable. Narrator does not recognize or read any e rror message when any of this happens.
I've encountered this problem with JFW 6.2 and with 7.0. I'm running the latest Windows XP Pro on a notebook that comes with 768 MB of built-in RAM. I'm running IE 6 as my browser and Adobe Acrobat Professional 7.0 as my PDF document reader.
I use a high-speed Internet service.
My lock-ups happen almost always when I am in, or trying to get out of, an IE window or an Acrobat window. Antivirus protection is effective and always updated, and I have no lingering problems with spyware.
Does anyone know of a cause? Or of a patch/fix?
Thanks.
Kane Brolin Mishawaka, In
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