Hi All:
This is an issue I have had for a few months and was never able to get an
answer from FS tech support.
When I use JFW on a computer that has a USB keyboard, instead of a PS/2
keyboard, the Jaws key is not always recognized. This is frustrating, since
you think you are performing a command such as: Jaws + R, for example, but
instead just end up typing the letter R.
FS tech support had me do a bunch of tests and confirmed that indeed this
was happening.
I have tested this with three computers and two keyboards. All were running
JFW 6.2. There are no after market keyboard / mouse drivers loaded, just
vanilla MS. All computers are fully up-to-date with Windows updates. No
viruses or spy ware present.
On one of the computers, it also has a PS/2 keyboard connector. When the
keyboard is connected via that port, the Jaws key works fine every time.
I am baffled and wonder if anyone else has run across this problem? If so,
finding out whatever you did to solve the problem would be greatly
appreciated.
Best Regards,
John
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