I send them an email and they are most of the time away from the office. This is why I asked the question on this list. I will try to repare jfw and see if it will work. Thank you for the tip. ----- Original Message ----- From: Bill White To: jfw@xxxxxxxxxxxxx Sent: Wednesday, June 30, 2010 11:50 AM Subject: Re: The ascape key. Hi again, Evelyn. Another obvious thing you can do is to call Freedom Scientific Technical support at 727-803-8600 Thank you. Bill White billwhite92701@xxxxxxxxxxxxxx ----- Original Message ----- From: Evelyn To: jfw@xxxxxxxxxxxxx Sent: Tuesday, June 29, 2010 10:19 PM Subject: The ascape key. Hello, I hope someone can help me out with the ascape key. When I push the key it says, unknown function and it spell I guess a word. I don't know how to get jfw to read the letters so I can let yall tell me what it means. I don't know how to get the key to say ascape with I push the key.