Re: Shortcut points to wrong build

  • From: kstarrett5@xxxxxxxxxxx
  • To: jfw@xxxxxxxxxxxxx
  • Date: Tue, 01 Mar 2005 19:03:17 +0000

This sounds like a good plan and, in fact, I tried this very thing. It didn't 
work because the quella refused to uninstall. What I ended up doing -- on the 
advice of the FS tech folks -- was completely uninstalling version 6 (deleting 
all program folders and everything) and reinstalling the ILM version. This 
worked but was what I had been trying to avoid.

--
Kimberly Starrett 
"Sharing an office is like being in a Beckett play...after everything has been 
said you still must go on talking." 
Edmund White, in "The Farewell Symphony". 


-------------- Original message -------------- 

> I have a suggestion, Kay. 
> Go ahead and let your shortcut key take you to the quella version. Then 
> uninstall the quella using the uninstall program. After the uninstall is 
> done, see if you have the ILM version on your system. If it's there, see if 
> the shortcut works properly. If the ILM is gone, re-install the ILM, and 
> this time, the quella should be gone. 
> Hope this helps. 
> 
> ----- Original Message ----- 
> From: 
> To: 
> Sent: Friday, February 25, 2005 8:53 AM 
> Subject: Shortcut points to wrong build 
> 
> 
> Hi Everyone, 
> My desktop shortcut (and its associated hotkey) are loading the wrong build 
> of jaws version 6. Rather than the ILM build (6.00.410) the shortcut loads 
> the quella build (6.00.406). 
> 
> I can't seem to load the ILM build manually even though this is the build 
> that loads automatically when I start the computer. I've tried deleting the 
> shortcut and re-establishing it but that didn't work. 
> 
> Why didn't ILM install over the quella version? And, is there any way to fix 
> the problem without completely uninstalling version 6? 
> 
> Thanks in advance, 
> 
> -- 
> Kimberly Starrett 
> "Sharing an office is like being in a Beckett play...after everything has 
> been said you still must go on talking." 
> Edmund White, in "The Farewell Symphony". 
> 
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