RE: Problem with IE7
- From: "Chip Orange" <Corange@xxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 6 Aug 2008 16:59:52 -0400
Can he get to web sites any other way? For instance, can he open the
run dialog and type http://google.com and go to google sucessfully?
If not, perhaps his IE settings are incorrect in some way (he
accidentally enabled use of a proxy or some such).
Chip
------------------------------
Chip Orange
Database Administrator
Florida Public Service Commission
Chip.Orange@xxxxxxxxxxxxxxx
(850) 413-6314
(Any opinions expressed are solely those of the author and do not
necessarily reflect those of the Florida Public Service Commission.)
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx
> [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Ray Campbell
> Sent: Wednesday, August 06, 2008 4:54 PM
> To: VICUG-L@xxxxxxxxxxxxxxxxxx; jfw@xxxxxxxxxxxxx
> Subject: Problem with IE7
>
> Hello:
>
> I have a client who is a JAWS user, running JFW 9.0, Windows XP
> Professional with Internet Explorer 7. He's got a very peculiar
> problem.
>
> When he brings up IE, then does ctrl+o and types in a website he wants
> to visit followed by enter, he hears "New Browser Window." This is
> followed by a blank screen. He never gets to the website
> he's trying to
> get too.
>
> He turned the pop-up blocker on and this did not make a
> difference. He
> had a program called Igoogle and has removed it from add/remove
> programs. He does not have the Google tool bar installed.
>
> Does anyone have any other ideas of things he can check? Is there a
> setting in IE7 that may be causing this behavior?
>
> Thanks in advance,
>
>
> Ray Campbell, Help Desk Technician
> Adaptive Technology Center
> Chicago Lighthouse for People Who Are Blind or Visually Impaired
> 1850 W. Roosevelt Road
> Chicago, IL 60608
> 312-997-3651 (Voice/Relay) or
> 888-825-0080 (voice/Relay)
> ray.campbell@xxxxxxxxxxxxxxxxxxxxx
> AIM Screen Name: tclhelp
> --
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