glad it worked 4 u -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Lafond, Eileen Sent: Friday, November 20, 2009 11:41 AM To: jfw@xxxxxxxxxxxxx Subject: RE: Outlook 2007 problem This worked, thanks! Eileen La Fond Phone (206) 386-0011 e.mail <mailto:Eileen.LaFond@xxxxxxxxxxx> Eileen.LaFond@xxxxxxxxxxx From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Jason Boston Sent: Thursday, November 19, 2009 12:21 PM To: jfw@xxxxxxxxxxxxx; Lafond, Eileen Subject: RE: Outlook 2007 problem while in the list of messages, do the following: insert+f2. down arrow until you hear "custom highlight assign" hit enter. hit enter again 3 more times and it should be done. the defaults on the next 3 items you pressed enter on work for what you need. HTH Jason -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Lafond, Eileen Sent: Thursday, November 19, 2009 1:05 PM To: jfw@xxxxxxxxxxxxx Subject: RE: Outlook 2007 problem How do you do that? Eileen La Fond Phone (206) 386-0011 e.mail Eileen.LaFond@xxxxxxxxxxx From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Jason Boston Sent: Thursday, November 19, 2009 10:59 AM To: jfw@xxxxxxxxxxxxx; Lafond, Eileen Subject: RE: Outlook 2007 problem I had this happen and assigned a custom highlight to the item in the list view. even though there is already one, doing it again fixes the problem. -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Lafond, Eileen Sent: Wednesday, November 18, 2009 8:31 PM To: jfw@xxxxxxxxxxxxx Subject: Outlook 2007 problem Hi, I have just had Outlook 2007 installed and when I go to the listview of my messages and read down the list JFW says 'not selected' on every message. I looked through the insert v window and could not find anything that sounded like it would turn that off. Can someone tell me how to make JFW stop saying 'not selected' with each message. I have JFW version 11. Thanks, Eileen La Fond work phone: (206) 386-0011 email: eileen.lafond@xxxxxxxxxxx