OE and Deleting Messages
- From: "Joe Orozco" <jsorozco@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 25 Nov 2003 01:32:16 -0600
Hi Allison,
Tom has it right about deleting those delete.dbx files. Another method is
to simply rename them to "delete.old." You need not restart your computer,
and when you do in fact restart Outlook Express, the program will
automatically replace the file.
But somethng tells me it's not that you have corrupt files. Just last week
I fixed a similar problem on a friend's computer. I cannot for the life of
me remember the steps I took, but it was definitely hiding in the View menu
off the Menu Bar. For starters, go to View, arrow down to Layout, uncheck
the box that says, "show all messages." See if that takes care of it, and
if not, see me off-list. I know there's a way to solve your problem, and
once fixed, there's no more worrying about it.
Regards,
Joe Orozco
"If they fear you, they will respect you. If they love you, they might
respect you. But if they don't fear you, they'll never love you or respect
you and they don't have to!"--Richard Nixon
----- Original Message -----
From: "Tom Lange" <trlange@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, November 24, 2003 11:20 PM
Subject: Re: outlook express verses eudora
> Hi Allison,
> You said:
> > The main reason I want to switch is because I have been experienceing
> > problems withOutlook Express and I can't seem to find a solution. I
can't
> > delete messages.
>
> If the problem is what I think it is, there's a simple explanation and a
> simple solution. If nothing happens when you try to delete messages or you
> get an error message, the odds are good that all or part of the deleted
> items folder has been corrupted. Here's the deal: you need to destroy that
> folder, pure and simple, then let Outlook Express rebuild it. It's a safe
> procedure and will take you just a few minutes.
> 1. Close Outlook Express.
> 2. Open My Computer; go into Drive C.
> 3. Press f3 to bring up the Find dialog.
> 4. In the edit box, type *.dbx, then tab to the Find Now or Search Now
> button and whack enter.
> 5. In the resulting list, delete the "deleted items.dbx" folder. If you're
> using multiple identities with OE, zap all occurrences of this folder that
> show up.
> 6. Close the Find dialog and everything else.
> 7. You shouldn't have to do this, but you can if you want to: warm boot
the
> system.
> 8. Restart Outlook Express and try deleting messages. It should work. If
> not, then I'd advise running a repair on Microsoft Internet Explorer and
> Internet Tools. If you're running Windows XP, repairing is done a little
> differently, and I'll have to dig around to find the appropriate commands.
>
> Let us know how that goes. Hope this helps.
> Cheers!
> Tom
>
>
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